Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shae Finnigan

Narre Warren

Summary

Positive and empathetic, with strong understanding of needs and challenges faced by individuals with disabilities. Knowledge of disability services and support systems, coupled with skills in communication and problem-solving. Committed to fostering inclusive environment that empowers individuals to achieve their potential.

Overview

Work History

Receptionist

Century Yuasa Batteries
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Office Manager

Exide Technology
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Customer Service Representative

JD Furniture
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Wheelers Hill Seconday Collage
Wheelers Hill, VIC

Skills

  • Organization skills
  • Time management
  • Daily living assistance
  • Problem-solving
  • Personal care
  • Relationship building
  • Disability awareness
  • Creative thinking
  • Risk assessments
  • Emotional support
  • Flexible schedule
  • Positive reinforcement

Timeline

Receptionist

Century Yuasa Batteries

Office Manager

Exide Technology

Customer Service Representative

JD Furniture

High School Diploma -

Wheelers Hill Seconday Collage

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Shae Finnigan