Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Shaganpreet Singh

Queens Park,Australia

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Support Worker, Team Leader

Out Care
06.2021 - Current
  • Maintained consistent documentation of program activities, case management notes and reports.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Management of Budget and Spending for Youth Program activities.
  • Observed staff and volunteers to verify compliance with educational, safety and interpersonal guidelines.
  • Promoted high standards through personal example to help each member understand expected behaviour and standards.
  • Held weekly team meetings to inform team members on company news and updates.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.

Youth Worker

Blue Cove
11.2022 - Current
  • Working with Department of Child Protection guidelines, NDIS guidelines and Youth Work code of ethics
  • Led initiatives to manage a balanced appointments diary and coordinated meal and activity planning.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Actively engaged in team meetings, contributing valuable insights for team development.
  • Handled complaints and feedback effectively, ensuring adherence to the organizational policy.Supporting young children at risk and vulnerable youth from diverse backgrounds.
  • Attending appointments with Juvenile Justice Department with clients
  • Established a safe and supportive environment for youth to express themselves, resulting in significant improvements in behavior, academic performance and daily life skills
  • Developed and implemented a crisis intervention plan that successfully defused volatile situations
  • Managed and led activities promoting growth in mental, emotional, and educational areas.

Youth Worker

Key Assets
01.2022 - 03.2023
  • Provided emotional and psychological support to patients and families, helping them to cope with physical and mental health conditions
  • Positive Behaviour support
  • Working with individuals from diverse cultural and backgrounds
  • Engaging with young people experiencing issues such as AOD, behavioural, mental health
  • Adhered to company requirements for client interaction and care standards
  • Keeping detailed daily logs with care action.

Education

Advanced Diploma of Management -

WAIFS
Perth, WA

Diploma of Hospitality Management -

ATCWA
Perth, WA

Cert 4 in Disability Services -

Supreme Education & Training Pvt Ltd
Blacktown, NSW

Skills

  • Cultural Awareness
  • Team Building
  • Excellent Communication
  • Positive Attitude
  • Microsoft Office Suite
  • Time Management
  • Recordkeeping
  • Supervision and Leadership
  • Dependable and Responsible
  • Problem Resolution

Certifications

First Aid and CPR 

NDIS Orientation Module 

NDIS Screening check

Therapeutic Crisis Intervention

Working with Children check 

Trauma Responsive Practice with Adolescents and Children

De-escalation and OVA Training 

Trauma Training 

International Police Clearance 

Medication competent 

Manual Handling 


Timeline

Youth Worker

Blue Cove
11.2022 - Current

Youth Worker

Key Assets
01.2022 - 03.2023

Support Worker, Team Leader

Out Care
06.2021 - Current

Advanced Diploma of Management -

WAIFS

Diploma of Hospitality Management -

ATCWA

Cert 4 in Disability Services -

Supreme Education & Training Pvt Ltd

Similar Profiles

CREATE PROFILE
Shaganpreet Singh