Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
References
Timeline
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Shah Zaman

Sydney,Australia

Summary

Dynamic and results-oriented professional with a proven track record in retail and civil engineering sectors, notably at Woolworths Australia and IDream Australia. Excelled in leadership and AutoCAD proficiency, significantly enhancing project outcomes and team productivity. Skilled in fostering client relationships and adept at translating complex requirements into actionable plans. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Team Member

Woolworths Australia
, Australia
09.2024 - Current
  • Fresh produce manager!
  • Retail operations!
  • Restocking, Refilling and Rotating
  • Assisted customers with carry-out orders from the store.
  • Conducted price checks on items when requested by customers.
  • Unloading dock!
  • Back of house management.
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Organized and maintained store displays.
  • Greeted customers and provided excellent customer service.

Civil Engineering Draftperson (Internship)

IDream Australia
, Australia
08.2024 - Current
  • Prepares sketches, charts, plans, and designs for civil engineering works for houses and other structures!
  • Intermediate in drafting software: AutoCAD, Revit, Civil 3D!
  • Read and interpret blueprints and technical documents!
  • Inspecting civil engineering works, and organizing and supervising maintenance and repair work!
  • Construction design and technical drawing!
  • Organized client meetings to provide project updates.
  • Implemented strategies to take advantage of new opportunities.
  • Worked effectively in team environments to make the workplace more productive.
  • Analyzed design specifications and necessary materials to determine project requirements.
  • Drafted plans and detailed drawings for structures, installations and construction projects.
  • Created schematic renderings in computer-aided software to produce 2D and 3D models.
  • Managed assignments and teams working at different stages of diverse projects.
  • Attended meetings with clients or project stakeholders when necessary for collaboration purposes.
  • Produced drawings and maintained, archived and retrieved CAD files and drawing documents for completion of commercial projects.
  • Developed detailed drawings for the construction of new buildings and structures.
  • Collaborated with architects, engineers, and customers to quickly resolve planning and construction issues on many projects.
  • Prepared cost estimates, contracts and technical reports.

Manager

RASHAYS
05.2023 - 06.2024
  • Customer service, order taking, and billing!
  • Roaster and staff handling!
  • Stock ordering, updating, and weekly counting!
  • Cash management and overnight closing!
  • Kitchen management!
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Worked effectively in team environments to make the workplace more productive.

Education

Advanced Diploma - Civil Construction and Design

Astral skills Institute of Australia
Sydney Olympic Park, Australia
01.2025

Associate Degree in Information Technology -

Institute of Southern Punjab Multan
Multan, Pakistan
04-2022

Skills

  • AutoCAD, Archicad, Civil CAD
  • Communication Skills
  • Land development
  • Leadership
  • Civil drafting
  • Construction documentation
  • Building codes
  • Detail-oriented approach
  • Environmental considerations
  • Revit expertise
  • Technical drawing
  • Drafting standards
  • AutoCAD proficiency
  • Survey interpretation
  • Architectural drafting
  • Design thinking
  • Software troubleshooting
  • Material selection
  • Self motivation
  • Equipment selection
  • Environmental Regulations Understanding
  • Project coordination
  • Teamwork
  • Hand sketches
  • Verbal and written communication
  • Specification interpretation
  • Field surveying
  • Parts diagrams
  • CAD drafting
  • Active listening
  • 2D plans
  • MS office
  • Elevation drawings
  • Multitasking Abilities
  • Teamwork and collaboration
  • Deadline adherence
  • System diagnostics and repairs
  • Effective communication
  • Willingness to learn
  • Relationship building
  • Online databases
  • Goal setting
  • Layout design
  • Structural and floor plans
  • Training & Development

Certification

  • First Aid Certification
  • Fire Safety Certification
  • Lead Worker Training Certification
  • Web Development
  • AutoCAD
  • Graphic Designing

Projects

Founder of Malik Roof Tiles, Pakistan, 08/01/20, Present Founder at Agri-Green Industries, Pakistan, 05/01/22, Present

Languages

  • English, Professional Working Proficiency
  • Punjabi, Native or Bilingual Proficiency
  • Urdu, Native or Bilingual Proficiency

References

References available upon request.

Timeline

Store Team Member

Woolworths Australia
09.2024 - Current

Civil Engineering Draftperson (Internship)

IDream Australia
08.2024 - Current

Manager

RASHAYS
05.2023 - 06.2024

Advanced Diploma - Civil Construction and Design

Astral skills Institute of Australia

Associate Degree in Information Technology -

Institute of Southern Punjab Multan

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