Shaharyar Ali
Melbourne/ Deer Park
Summary
Proven leader and efficient team collaborator, demonstrated at United Petroleum, with a strong background in enhancing workflow efficiency and customer satisfaction. Expert in time management and customer service, consistently achieving goals and maintaining high standards. Skilled in creating positive work environments and driving team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
DHL
01.2024 - 12.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Branch Manager
Mcdonalds
01.2024 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Store Leadership
United Petroleum
05.2023 - 11.2023
- Supported store leadership with tracking progress of floorset goals, ensuring timely completion of tasks.
- Promoted a positive work atmosphere through effective communication with fellow team members and store leadership.
- Supported store leadership in implementing new procedures that improved workflow efficiency among CAP 2 Team Members.
- Partnered with store leadership team to execute floorsets to visual brand standards.
Education
Bachelors Of Cyber Security - Information Technology
Melbourne Polytechnic
Preston Melbourne VictoriaSkills
- Time management
- Attention to detail
- Customer service
- Team collaboration
Websites
Certification
1. Certification four in security which enhances me to work as
1. Receptionist
2. Crowd controller
3. Building operator
4. Security guard
5. Balancer
2. Certification in both age care and child care
I have plenty of opportunities after doing these certification
3. Certification in coding , java script and python
Languages
English
Full Professional
Urdu
Full Professional
Punjabi
Native or Bilingual
Spanish
Limited Working
French
Elementary
Timeline
Warehouse Assistant
DHL
01.2024 - 12.2024
Branch Manager
Mcdonalds
01.2024 - 05.2024
Store Leadership
United Petroleum
05.2023 - 11.2023
Bachelors Of Cyber Security - Information Technology
Melbourne Polytechnic
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