Shaheel Chand
Wollongong,NSW
Summary
Dynamic leader with a proven track record at WCG Cleaning, enhancing client satisfaction through effective feedback collection and staff supervision. Expertise in critical inspection, law enforcement, and customer service complements strong communication skills and advanced Microsoft Excel proficiency. Demonstrated ability to elevate team performance while streamlining operations to significantly improve efficiency and safety standards. Career goals include further developing leadership strategies to drive operational excellence within the organization.
Overview
8
8
years of professional experience
Work History
Cleaning Supervisor
WCG Cleaning
05.2023 - Current
- Arranging meetings with clients
- Making calls to clients to get feedback
- Checking staff on duties performed
- General cleaning duties
- Making calls to clients to get feedback
- Arranging meetings with potential clients and exciting
Quality Inspector
Walkinshaw Performance
Clayton, Australia
08.2022 - 03.2023
- Inspection of RAM trucks – Engine Top, Underbody and Interior Inspection
- Rework
- Final inspection
Police Officer
Fiji Police Force
Raiwaqa, Fiji
07.2019 - 06.2022
- Based at Raiwaqa Police Station
- Maintain of criminal and constitutional laws for Fiji
- Arresting of suspects
- Processing suspects with their human and constitutional rights
- Attending to numerous types of reports and situation
- Protecting life and property
- Serving customers with needs and general policing duties
Customer Service Officer
City Forex Pty Limited
05.2017 - 12.2018
- Customer service officer
- Serve customers with satisfaction to their needs
- Receive and send money via Western union both locally and internationally
- Banking
- Submitting reports to the Reserve Bank of Fiji
- Ensure completeness and accuracy of data
Education
Advance Diploma - Hospitality and Management
NPA
Sydney, Australia03-2025
Certificate IV - Kitchen Management
NPA
Sydney, Australia10-2024
Year 13 certificate -
12.2016
Year 12 certificate -
12.2015
Skills
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Excellent communication skills
- Expertise in Promoting Fair Practices
- Accountability in Leadership
- Enthusiastic
- Team player
- Client relations
- Scheduling and planning
- Workload prioritization
- Budgeting and cost control
- Schedule management
- Training and mentoring
- Health and safety
- Task delegation
- Cost reduction strategies
Languages
- English
- Hindi
- Fijian
References
- Vonn Lonnie, Supervisor, Walkinshaw Performance, Clayton South, VIC, 0403845335
- Erica, HR Officer, Core Staff Victoria, 0388421666
- Ousama Almoubayed, Operations Manager, WCG Cleaning Wollongong, 0456198111
Hobbies and Interests
- Hap-kido Defense
- Unarmed Compacted Defense
- Socializing
- Reading law books
- Playing soccer
- Travelling
Personal Information
- Date of Birth: 07/07/97
- Gender: Male
- Nationality: Fiji
- Marital Status: Married
Roles And Responsibilities
- Form captain in year 12 (2015)
- School prefect in year 11 (2014)
Timeline
Cleaning Supervisor
WCG Cleaning
05.2023 - Current
Quality Inspector
Walkinshaw Performance
08.2022 - 03.2023
Police Officer
Fiji Police Force
07.2019 - 06.2022
Customer Service Officer
City Forex Pty Limited
05.2017 - 12.2018
Advance Diploma - Hospitality and Management
NPA
Certificate IV - Kitchen Management
NPA
Year 13 certificate -
Year 12 certificate -
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