Shaianne Metzeling
Redland Bay,QLD
Summary
Dedicated and dynamic 20-year-old professional with six years of diverse work experience across various roles, including a significant two-year tenure as a boarding assistant in a boarding school in Scotland. Strong work ethic and a passion for fostering positive environments. Excellent interpersonal skills and the ability to build trusting relationships with colleagues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Au Pair
Private Residence
08.2024 - 12.2024
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
- Implemented daily routine to maintain structure and stability
Activity and House Leader
Bede's Summer School
06.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
BOARDING ASSISTANT
Kilgraston School
01.2023 - 08.2024
- Contributed to department and faculty meetings to continuously assess and improve internal practices
- Supervised and Supported international students during extended times away from Family
- Engaged with and Supervised student between ages of 5 and 18
CHRISTMAS PHOTO ASSISTANT
Christmas Memories
11.2022 - 12.2022
- Created memorable customer experiences to encourage repeat trade
- Resolved disputes with patience and professionalism to promote repeat business
LEGAL FIRM ASSISTANT
RMB Mathews and Williams
03.2021 - 11.2022
- Sorted and distributed incoming mail to correct recipients throughout busy office environments
- Entered handwritten data into computers for easy retrieval
- Typed and proofread documents for senior management
- Sought signatures from relevant persons for binding documents and agreements
- Maintained office files for reliable reference, including electronic and hard copies
CASHIER
Bernardies Supermarket
03.2020 - 11.2022
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout
- Completed opening and closing procedures each day
MCDONALDS EMPLOY
McDonalds
10.2018 - 07.2019
- Delivered outstanding customer care with proactive sales and listening skills
- Memorised product range details to provide informed customer service
Education
Bachelor of Arts - Drama
Queensland University of Technology
Brisbane, QLD11-2027
HIGH-SCHOOL CERTIFICATE -
Redbend Catholic College
Forbes, NSW01.2022
YEARS 7-9 -
Mt St Michael's College
Brisbane, QLD06.2019
PRIMARY SCHOOL EDUCATION -
Ashgrove State School
Brisbane, QLD01.2016
Skills
- Customer service
- Time management
- Attention to detail
- Communication
- Problem solving
- Teamwork
- Singing
- Acting
- Dancing
- Creative thinking
- First Aid
Certification
Emergency First Aid at Work - 1-Day, First Aid Awards (Level 3 Award ) July 2024
Timeline
Au Pair
Private Residence
08.2024 - 12.2024
Activity and House Leader
Bede's Summer School
06.2024 - 08.2024
BOARDING ASSISTANT
Kilgraston School
01.2023 - 08.2024
CHRISTMAS PHOTO ASSISTANT
Christmas Memories
11.2022 - 12.2022
LEGAL FIRM ASSISTANT
RMB Mathews and Williams
03.2021 - 11.2022
CASHIER
Bernardies Supermarket
03.2020 - 11.2022
MCDONALDS EMPLOY
McDonalds
10.2018 - 07.2019
HIGH-SCHOOL CERTIFICATE -
Redbend Catholic College
PRIMARY SCHOOL EDUCATION -
Ashgrove State School
Emergency First Aid at Work - 1-Day, First Aid Awards (Level 3 Award ) July 2024
Bachelor of Arts - Drama
Queensland University of Technology
YEARS 7-9 -
Mt St Michael's College
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