Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Operations Executive & Tour Coordinator
Hamidah Travel & Tours Pte Ltd
07.2022 - 08.2024
Curate an itinerary for tour packages, Do up the cost for the tour packages, Visa Applications for passengers, Selling of tour packages, Work with agents from different parts of the world to create different tour packages to market, Create promotional posters for social media
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
Guided groups of up to 30 people on tours to the UK & Saudi Arabia
Operations Executive
ST Logistics
01.2021 - 01.2022
Plan daily delivery routes for drivers, Warehouse housekeeping, Provide Exchange services for customers, Assist with packing and delivery of Cold chain items, Medicine, Vaccines
Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
Collaborated on operational support tasks to achieve common goal.
Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
Security Trooper
Singapore Armed Forces
01.2019 - 01.2021
Posted to 8th Singapore Infantry Regiment, Served as a Security Trooper at Mandai Hill Camp, Was Guardroom 2IC, In-charge of Scheduling duties, Finished term with a rank of Corporal First Class
Data Analyst Intern
JD.id (Jakarta Indonesia)
01.2018 - 08.2018
Manage and track data from day to days sales on platform, provide daily reports on various product statistics, Dedicatedly pitch new ideas to solve business challenges
Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
Identified trends and patterns in complex datasets through exploratory data analysis, leading to actionable insights.
Tour Coordinator Intern
Hamidah Travel & Tours Pte Ltd
01.2016 - 01.2018
Visa Application for Umrah, Preparation of slides for briefings, Create Badge and Bag tags for Pilgrims
Assisted with Data entry for up to 500 Pilgrims
Assisted with basic accounts
Education
Advanced Diploma - SUPPLY CHAIN MANAGEMENT
Republic Polytechnic
Singapore
10.2022
Skills
Manual Driving License
Microsoft Office
Excel
Word
PowerPoint
Adobe Lightroom
Adobe Premier Pro
Canva
Galileo
Scheduling
Planning and Project Management
Social Media Marketing
Warehousing
Inventory Management
Pharmaceuticals & Cold Chain Management
Strategic Planning
Military Service
8th Singapore Infantry Regiment, Security Trooper, Mandai Hill Camp, Corporal First Class, 2019-01-01, 2021-12-31
German Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic ToursGerman Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic Tours