Shakeia Jarrett
Rockhampton,QLD
Summary
I am a professional self-motivated and well organised individual. I am a highly motivated self-starter with excellent communication skills and exceptional interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway Glenmore
Rockhampton, QLD
07.2024 - 02.2025
- Prepare a variety of submarine sandwiches, salads, and other menu items to customer specifications
- Greet and interact with customers in a friendly and helpful manner
- Ensure the overall cleanliness and organisation of the food preparation and service areas
- Assist with general kitchen duties, such as stocking, food preparation, and light cleaning
- Provide excellent customer service and maintain the highest standards of food safety and quality
Customer Service Representative
Viva Energy
Rockhampton North
06.2023 - 10.2023
- Performing customer sales and service transactions & maintaining a cash advance accurately
- A commitment to providing great customer experiences by working with enthusiasm, energy and pace
- To handle cash and know my stuff by promoting monthly specials and products
- A focus on ensuring the safety standards are met
- Comfortable working on my own and in a team following set instructions
- To deliver with pride through site presentation and stock management
- The availability to work flexible hours (including late nights, early mornings and weekends)
Customer Service Officer
Australia Post
Rockhampton
04.2022 - 07.2022
- Performing customer sales and service transactions
- Maintaining a cash advance accurately - which includes handling and processing cash, cheques, credit cards and eftpos
- Promoting and processing a broad range of financial agency transactions through Australia Post's technology systems
- Conducting and processing a number of identity services transactions including Australian Passports interview-establishing an applicants identity with a highest level of accuracy and compliance
- Promoting products and services through upselling and cross-selling, merchandising and other promotional activities
- Accepting mail items for lodgment and accurately assessing any applicable charges
- Building rewarding relationships with customers and understanding their needs
- Assisting with administration duties such as stocktaking and record maintenance
- Maintaining commitment to Australia Post Occupational Health and Safety Standards
Checkout Operator/Customer Greeter
Kmart
Sunnybank
09.2021 - 12.2021
- Confident in handling money and giving change
- Great customer service skills
- Knowledge of using computerised tills and barcode scanners
- Honest and trustworthy
- Able to work quickly, efficiently and accurately
- Have the ability to work under pressure at busy times
Volunteering Administration Assistant
BACK ON TRACK
08.2011 - 10.2011
- Great customer service skills
- Excellent communication skills, both written and verbal
- Proficient in writing and handling business correspondence
- Competent at filing and updating records
- Adept at making travel and accommodation arrangements
- Demonstrated ability to work independently and as part of a team
- Excellent organisational skills
- Internet savvy with a proven expertise in using MS Office applications
- Exceptional attention to detail with proven interpersonal skills
- Strong ability to use standard business software and applications
- Demonstrated ability to remain self-motivated at all times
- Able to manage stress timely and effectively
Volunteer Community Youth Supporter
Ultimate Communities Ltd.
08.2011 - 10.2011
- Great customer service skills
- Good Interpersonal and communication skills
- The ability to work independently
- A non-judgmental attitude
- Good planning and organisational skills
- Initiative and leadership qualities, with the ability to relate to young people
Education
Year 12 -
St Ursula's College
Yeppoon12.2011
Certificate I - Retail Services
12.2011
Certificate II - Tourism
12.2011
Certificate II - Hospitality
12.2011
Certificate II - Sport and Recreation
12.2011
Skills
- Ability to work under pressure
- Meet tight deadlines
- Multitask
- High attention to detail
- Critical thinking
- Analytical skills
- Organisational skills
- Sound judgement
- Dealing with sensitive information
- Excellent communication skills
- Team player
- Work autonomously
- Advanced MS Office skills
Certification
QLD Provisional Licence (Automatic)
References
Ashley Knight
Subway North Rockhampton
0448129224
Timeline
Sandwich Artist
Subway Glenmore
07.2024 - 02.2025
Customer Service Representative
Viva Energy
06.2023 - 10.2023
Customer Service Officer
Australia Post
04.2022 - 07.2022
Checkout Operator/Customer Greeter
Kmart
09.2021 - 12.2021
Volunteering Administration Assistant
BACK ON TRACK
08.2011 - 10.2011
Volunteer Community Youth Supporter
Ultimate Communities Ltd.
08.2011 - 10.2011
Year 12 -
St Ursula's College