Shakira Valentino
Perth,WA
Summary
Dynamic and results-oriented professional with experience at Element Aveda Lifestyle, adept in client consultation and workspace organization. Excelled in enhancing salon operations and customer satisfaction through effective communication and problem-solving skills. Proven track record in improving service delivery and fostering positive team dynamics.
Overview
5
5
years of professional experience
Work History
Apprentice Hairdresser
Element Aveda Lifestyle
Perth, WA
10.2020 - 12.2023
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
- Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
- Offered exceptional service and support to walk-in and scheduled customers.
Store Assistant
Aldi
Mandurah, WA
03.2019 - 06.2019
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Greeted customers entering store and offered assistance with requirements.
Education
Certificate III - Family And Community Services
South Metropolitan TAFE
Mandurah, WA12.2019
Skills
- Punctuality
- Client consultation
- Appointment Scheduling
- Clear Communication
- Decision-Making
- Workspace Organization
- Cash Register Operation
- Active listener
- Quick learner
- Good problem solving skills
Timeline
Apprentice Hairdresser
Element Aveda Lifestyle
10.2020 - 12.2023
Store Assistant
Aldi
03.2019 - 06.2019
Certificate III - Family And Community Services
South Metropolitan TAFE