Shakira Thasin prome

Provide friendly and efficient customer service in a fast-paced retail environment by assisting customers with purchases, managing transactions, and maintaining store presentation. Support stock replenishment, visual merchandising, and promotional setups to ensure a positive shopping experience. Work collaboratively with team members to meet sales targets, uphold brand standards, and maintain a clean and organised store environment.

As a Customer Service Supervisor at Coles Supermarket, Kirrawee (March 2022 – Present), I oversee daily front-end operations to ensure efficient service and customer satisfaction. My role involves supervising and training team members, handling customer inquiries and complaints, managing cash operations, and maintaining store presentation and safety standards. I work closely with staff to create a positive team environment, resolve issues quickly, and uphold Coles’ commitment to delivering exceptional customer experiences.

• Assisted in the development and testing of AI-based software solutions, focusing on data preprocessing, model training, and evaluation.
• Collaborated with senior engineers to implement machine learning algorithms for real-world applications.
• Conducted research on neural network optimization and automation techniques to improve system accuracy and efficiency.
• Participated in team meetings and contributed to project documentation, version control, and code review discussions.
• Gained hands-on experience with Python, TensorFlow, and data visualization tools in a professional AI development environment.

Support lecturers in conducting practical sessions by assisting students with experiments, coding tasks, and project work. Provide one-on-one guidance, clarify theoretical concepts, and ensure safety and efficiency during lab activities. Help mark assignments, monitor attendance, and contribute to maintaining a positive and engaging learning environment for all students.