Shamael Shaikh
Craigieburn,Victoria
Summary
Proactive and results-oriented professional with a proven track record at KFC and Sacred Heart Mission, excelling in customer service and leadership. Mastered teamwork, collaboration, and problem-solving, significantly enhancing team efficiency and customer satisfaction. Skilled in clear communication and workplace safety, adept at fostering positive outcomes in high-stakes environments. Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
KFC
03.2022 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
Volunteer
Sacred Heart Mission
06.2022 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Encouraged community gardening efforts to promote sustainable living.
- Improved public safety, participating in community watch programs.
- Raised awareness about environmental issues through educational workshops.
Education
High School Diploma -
Aitken College
Greenvale, VIC10-2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Leadership Qualities
- Workplace Safety
- Decision-making capabilities
- Heavy Lifting
Certification
- High Distinction in Math Methods
- High Distinction in Physics
- Distinction in English
Languages
Hindi
Native or Bilingual
Urdu
Professional Working
Arabic
Limited Working
Interests
- Avid Reader
- Cooking
- I enjoy helping others and giving back to the community
- Gardening
- Enjoy participating in Gym for overall physical and mental well-being
Extracurricular activities
-Student Council- Class Representative 12A
-Chess Club
-Public Speaking Club
-Media Club
Timeline
Volunteer
Sacred Heart Mission
06.2022 - 08.2023
Team Member
KFC
03.2022 - 01.2024
High School Diploma -
Aitken College
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