Shama Hasbi Haseen
32 Pauline Way, Tarneit,Victoria
Summary
With a proven track record at Pacific Paradise Homes, I excel in driving business growth and building strong customer relationships. Leveraging skills in business development and strategic decision-making, I've consistently enhanced profitability and team performance. My approach combines entrepreneurial leadership with effective communication, achieving notable success in real estate and business management.
Overview
12
12
years of professional experience
Work History
Business Owner
Pacific Paradise Homes
01.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Real Estate Agent
My Island Home Real Estate
08.2018 - 12.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Real Estate Agent
Raine & Horne Fiji
01.2016 - 07.2018
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
Property Manager
LJ Hooker Fiji
10.2014 - 12.2015
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Real Estate Sales and Marketing Manager
Property Experts Fiji
06.2012 - 09.2014
- Analyzed sales and marketing data for improved strategies.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Reduced operational costs through streamlined workflows, smart budgeting practices, and efficient resource allocation.
- Conducted market research to identify trends and adjust marketing strategies accordingly.
Education
Fiji Seventh Form Examination -
Nadi Muslim College
Nadi12.2008
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Relationship Building
- Work Planning and Prioritization
- Business Planning
- Employee Training
- Team Collaboration and Leadership
- Performance Improvement
- Business Development
- Business Administration
- Strategic Decision-Making
- Issue Resolution
- Professional Networking
- Social Media Marketing
- Public Speaking
- Coaching and Mentoring
- Entrepreneurial leadership
- Business Leadership
- Staff hiring
- Staff Management
- Decision-Making
- Teamwork and Collaboration
- Effective leader
- Goal Setting
- Desktops, Laptops, and Mobile Devices
- Cost Control
- Business Growth Initiatives
Languages
English
Professional Working
Timeline
Business Owner
Pacific Paradise Homes
01.2022 - Current
Real Estate Agent
My Island Home Real Estate
08.2018 - 12.2021
Real Estate Agent
Raine & Horne Fiji
01.2016 - 07.2018
Property Manager
LJ Hooker Fiji
10.2014 - 12.2015
Real Estate Sales and Marketing Manager
Property Experts Fiji
06.2012 - 09.2014
Fiji Seventh Form Examination -
Nadi Muslim College
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