Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamika Lazic

Perth,WA

Summary

Currently I am seeking a casual/full-time career in the hospitality and or retail industries, with previous experience in both industries, im always looking for ways to extend my career pathways as well as my knowledge, I'd like to fulfill a position that maintains keeping customers happy with great customer service and positive outcomes, in my time of working in hospitality and retail I've learned plenty of skills within the work place and am always looking for new challenges and opportunities.

Overview

4
4
years of professional experience

Work History

Waitress/food Runner

Coco's Restaurant
07.2022 - 08.2023
  • Greeting and Maintaining friendly customer service, always attending to the customers needs and wants
  • Multitasking between serving food and drinks to customers/tables and keeping positive communication between co workers
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Taking control of the pass during services, keeping track of entrees and main dish gap times
  • Fast paste coffee making
  • Always keeping a clean and organised work area
  • Open communication with work peers to ensure all is going at a smooth pace.
  • Pre- preparing tables and dining setups prior to restaurants openings/ and or after customers have eaten to prepare for new customers

Bakery Team Member

Coles
11.2019 - 02.2023
  • Prepared and Arranged bakery products such as bread (parbake), cookies and pastries, to later pack and label and put on the shelves
  • Provided friendly customer service to ensure customers felt comfortable asking question's about our products and promote customer satisfaction
  • Learnt how to work in a fast pace and compact work place, multi tasking when and where needed to help
  • Maintaining a clean and sanitised work area to ensure everything is well up to date and running on time.
  • Answered customer questions about products and services, helped locate merchandise, and promote items.
  • Consistently checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided expert recommendations to customers seeking advice on bakery items for special events or dietary needs.

Education

No Degree -

Kent Street Senior High-school
Victoria Park

Skills

  • friendly Customer service
  • Food Preparation and Safety knowledge
  • Ability to work in a fast-paste work environment
  • ability to multi-task
  • great communication and listening abilities
  • efficient time management skills
  • hard working, always up for a challenge
  • fast and courageous learner

Timeline

Waitress/food Runner

Coco's Restaurant
07.2022 - 08.2023

Bakery Team Member

Coles
11.2019 - 02.2023

No Degree -

Kent Street Senior High-school

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Shamika Lazic