Shamirrah Ellis

• Customer Service provider over the phone
• Linking services through digital software
• Ability to navigate through multiple software’s and websites.

. Completed my white card

. Completed certificate 1 in Construction which included; piling, de- watering, spotting, keeping the worksite cleaned and organised

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.

• Performed inspections of rooms and common areas to maintain cleaning standards
• Completed surface sanitization, deep cleaning and window washing
• Updated checklists to track items in storage rooms and on cleaning carts
• Sanitized kitchen surfaces, washed dishes and organized cookware
• Trained new employees regarding cleaning techniques and facility needs
• Addressed client cleaning requests and provided prompt solutions
• Communicated with supervisors regarding faulty, worn or malfunctioning cleaning equipment.

• Embodied company mission and values through honesty, integrity and high-quality performance
• Supported cashiers and customers to locate products, confirm prices and replenish stock
• Assisted with store recovery to maintain clean and organized sales floor throughout shift
• Processed customer orders quickly to prevent long queues
• Recommended products to match customer budget and preferences
• Went above and beyond customer expectations for exceptional shopping experience.