Summary
Overview
Work History
Education
Skills
Certification
D.O.B
Timeline
Generic
Shanae Howard

Shanae Howard

Singleton,NSW

Summary

Motivated student currently working towards a degree in Health and Medical Science. Adept at prepping resources, equipment and materials for research projects. Extensive academic background in investigating health psychology and communication practices, wishing to expand upon these areas professionally.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Support Worker

Quality Care
11.2023 - Current
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Streamlined documentation processes by implementing efficient record-keeping strategies that improved accuracy of information shared between team members.

Checkout Operator

Woolworths
06.2022 - 02.2024
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Identified potential security risks and alerted management, reducing instances of theft within the store.
  • Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
  • Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.

Education

Bachelor of Science - Health And Medical

Charles Sturt University
Wagga Wagga, NSW
12.2026

Cert III in Individual Support Care (disability)

Riverina Community Collage
Wagga Wagga, NSW
10.2023

Skills

  • Documentation Abilities
  • Interpersonal skills
  • Confidentiality and privacy
  • Adaptability and flexibility
  • Team collaboration
  • Community integration
  • Structured Decision Making (SDM) Tools Knowledge

Certification

First Aid Certificate

Working WIth Children's Clearance #WWC2666470E

NDISWC Clearance #28528637

National Police Clearance Check upon request

D.O.B

08/11/2001

22yo

Timeline

Support Worker

Quality Care
11.2023 - Current

Checkout Operator

Woolworths
06.2022 - 02.2024

Bachelor of Science - Health And Medical

Charles Sturt University

Cert III in Individual Support Care (disability)

Riverina Community Collage

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Shanae Howard