Shanae Kirchner
Elermorevale,NSW
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
3
3
years of professional experience
Work History
Store Manager
Rockwear
Kotara, NSW
09.2021 - Current
- Oversee daily store operations
- Manage staff schedules and tasks
- Ensure customer satisfaction and handle complaints
- Implement sales and marketing strategies
- Maintain store budget and KPI's
- Train and develop staff members
- Conducted daily store operations, including opening and closing procedures and cash handling.
Retail Sales Assistant
Billini
Kotara, NSW
01.2022 - 06.2022
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Maintained an organized and clean store environment
Barista
Barracks Cafe
Waratah, NSW
02.2021 - 12.2021
- barista duties
- Opening and closure procedures
- Cash register duties and cash handling
- customer service duties
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Certificate -
St Philips Christian College
Waratah09-2019
Skills
- POS Systems
- Talent Recruitment
- Customer Service Management
- Employee Training
- Store Merchandising
- Shift Scheduling
- Team Development
- Budget Administration
Affiliations
- Oztag
- Waterpolo
- Music
- Art
References
- Professional: Kelly Southgate (Rockwear Area Manager) 0401 889 008
- Professional: Samantha O'Brien (Billini Store Manager) 0435 519 633
- Personal: Tony Delany (Football Coach) 0411 516 510
Timeline
Retail Sales Assistant
Billini
01.2022 - 06.2022
Store Manager
Rockwear
09.2021 - Current
Barista
Barracks Cafe
02.2021 - 12.2021
High School Certificate -
St Philips Christian College
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