SHANAN PANUI
Upper Coomera
Summary
I am an adaptable, reliable and self motivated person who strives for the utmost best. I have a great attention to detail and am perceptive to any idea given to me. I find challenges as a great opportunity to render my array of skills and can work in either a team environment or independently. I value myself a great asset to any company willing to utilise my strengths and will fulfil their expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
B&E Foods
01.2023 - 12.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Apparel Sales Associate
Custom Crew (Casual)
01.2021 - 12.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
High Reach Forklift Operator
Working Soul Limited (Casual)
03.2021 - 09.2022
- Improved warehouse efficiency by skillfully operating high reach forklifts for loading and unloading tasks.
- Increased productivity by consistently meeting or exceeding established quotas for daily tasks and assignments.
- Reduced product damage, carefully handling fragile items during transportation and storage processes.
- Contributed to a positive work environment by maintaining a professional demeanour and fostering open communication with coworkers and supervisors.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
Inwards Goods Manager
Wickliffe Limited
01.2017 - 12.2020
- Developed strong relationships with carriers, ensuring cost-effective and on-time deliveries.
- Streamlined inwards goods processes by implementing efficient inventory management systems.
- Analyzed data trends to forecast future inventory needs accurately, avoiding stockouts or overstock situations.
- Collaborated with suppliers to ensure timely delivery of goods, minimizing stock shortages.
- Improved warehouse organization for better workflow and increased productivity.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Unload Trucks
- Check Paperwork to match Products is correct
Education
Certificate III - Individual Support
Celtic Training
Gold Coast, QLD07.2024
Certificate III - Small Business Management
Certificate 3
Auckland 01.2017
Skills
- Complex Problem-Solving
- Processing payments
- Display building
- Visual Merchandising
- Cash Register Operation
- Point of sale operation
- Product Merchandising
- Cash Handling
- Sales expertise
- Stock management
- Payment Processing
- Inventory Management
- Store Organization
- Register Opening and Closing
- Product and Service Sales
- Safety and Cleanliness Standards
- Store Opening and Closing
- Team Collaboration
- Time Management
- Creative Thinking
- Marketing Strategies
- Teamwork and Collaboration
Certification
Cert 3 Small Business Management
(Cert 3 Food)
(Forklift Licence)
(Full Qld drivers Licence)
Timeline
Delivery Driver
B&E Foods
01.2023 - 12.2024
High Reach Forklift Operator
Working Soul Limited (Casual)
03.2021 - 09.2022
Apparel Sales Associate
Custom Crew (Casual)
01.2021 - 12.2022
Inwards Goods Manager
Wickliffe Limited
01.2017 - 12.2020
Certificate III - Individual Support
Celtic Training
Certificate III - Small Business Management
Certificate 3
Similar Profiles
Tommie Saw Jia HuaTommie Saw Jia Hua
Dispatch Officer at B&E FoodsDispatch Officer at B&E Foods
Mehran AHMEDMehran AHMED
Accounts / Administration Officer at B&E FOODSAccounts / Administration Officer at B&E FOODS
Aziz Un NabiAziz Un Nabi
Truck Driver at B&E FoodsTruck Driver at B&E Foods