Shane Kipping
Pakenham Upper,VIC
Summary
Proven professional with extensive experience in patient and funeral transfers, notably with Divine Mortuary Transfers. Skilled in using industry-specific equipment and computer systems, demonstrating a fast learning ability and a commitment to excellence in all aspects of transport and funeral service coordination.
Overview
14
14
years of professional experience
Work History
Funeral Transfer Assistant
Divine Mortuary Transfers
05.2023 - Current
- Following current OH&S policies and procedures.
- Picked up deceased at private homes, hospitals & mortuaries.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Using industry specific equipment including the Albac mat, stretchers, lifters & vehicles.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
Patient Transport Officer
Royal Flying Doctor Service
03.2021 - Current
- Attending residences for 000 calls that are deemed suitable for NEPT.
- Participated in ongoing training sessions to stay up-to-date on best practices for safe patient handling techniques.
- Provided emotional support for patients and their families during the transportation process, creating a positive experience.
- Ensured patient safety by strictly adhering to infection control and transport procedures.
- Developed strong rapport with diverse groups of patients from varying cultural backgrounds through empathetic listening skills and genuine compassion.
- Adhered to strict confidentiality policies when handling sensitive medical information related to patient diagnoses, treatments, and personal details.
Funeral Director's Assistant
InvoCare
12.2020 - 05.2023
- Loaded and operated hearses to transport coffins & caskets cautiously.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Greeted funeral guests and coordinated seating.
- Supported funeral director with all facets of funeral service coordination.
- Transported deceased to funeral homes.
Transport Operator
Aldi Distribution Centre
04.2010 - 11.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Completed cycle counts and monthly inventory.
- Operated HC vehicles, delivering across the Melbourne and country Vic stores.
Education
Diploma - Health Management And Clinical Assistance
Swinburne University of Technology
Melbourne, VIC03.2023
Certificate III - Health Management And Clinical Assistance
St John Ambulance
Melbourne09.2020
Diploma - Business
Academy of Information Technology
Melbourne, VIC03.2019
Diploma - Digital Media
Art Intelligence
Melbourne05.2017
Skills
- Knowledge of the funeral industry
- 3 Years of transfer van experience
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Workload Management
- Document Preparation, Document control
- Compassionate & Empathetic
Timeline
Funeral Transfer Assistant
Divine Mortuary Transfers
05.2023 - Current
Patient Transport Officer
Royal Flying Doctor Service
03.2021 - Current
Funeral Director's Assistant
InvoCare
12.2020 - 05.2023
Transport Operator
Aldi Distribution Centre
04.2010 - 11.2019
Diploma - Health Management And Clinical Assistance
Swinburne University of Technology
Certificate III - Health Management And Clinical Assistance
St John Ambulance
Diploma - Business
Academy of Information Technology
Diploma - Digital Media
Art Intelligence
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