Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shania Gratton

Hastings

Summary

Driven and detail-oriented professional with experience at McDonald's, excelling in customer service and safe food handling. Demonstrated ability to enhance teamwork and collaboration, improve time management, and solve problems effectively. Achieved a significant reduction in service times through innovative strategies, showcasing a commitment to safety and efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hair Salon Assistant

Bhava Hair Lounge
07.2024 - Current
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.

Crew Member

Mc Donalds
01.2024 - Current

food handing, cleaning, customer service.

Education

VCE/VM

Western Port Secondary Collage
2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Safe Food Handling
  • Safety awareness

Certification

  • First Aid Certification
  • Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
  • Certified Food Safety HACCP Manager (CFSHM) - American National Standards Institute (ANSI).

Timeline

Hair Salon Assistant

Bhava Hair Lounge
07.2024 - Current

Crew Member

Mc Donalds
01.2024 - Current

VCE/VM

Western Port Secondary Collage

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Shania Gratton