SHANIA JADE PEEL
Summary
Dedicated and compassionate animal lover currently seeking to advance my career and skills into the world of veterinary nursing. I am eager to gain new skills which will compliment my current skills, in order to provide high quality care to both animals and their owners to support the veterinary team and practice.
Overview
7
7
years of professional experience
Work History
Retail Supervisor
Petbarn
02.2021 - Current
- Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.
- Boosted store sales by effectively merchandising pet food, accessories, and supplies according to company standards.
- Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.
- Handled cash register transactions accurately, ensuring prompt service during busy times at the checkout counter.
- Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
Casual Sales Assistant
BONDS
04.2021 - 07.2022
- Processed transactions accurately and efficiently, reducing wait times and enhancing the overall customer experience.
- Increased customer satisfaction by providing excellent service and expert product recommendations.
Floor leader
Build A Bear
12.2020 - 04.2021
- Enhanced store performance by implementing effective floor management strategies and maintaining a well-organized product display.
- Increased customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Assisted in inventory management to maintain optimal stock levels and minimize waste.
- Contributed to achieving store sales targets through upselling techniques and promotion of add-on products.
Christmas Casual
BONDS
11.2020 - 02.2021
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
- Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
- Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
Crew Member/Barista, Part Time
McDonalds
07.2017 - 10.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
Casual Sales Assistant
Lincraft
05.2017 - 07.2017
- Maintained a clean and organized store, ensuring a welcoming environment for shoppers.
- Assisted in inventory management, keeping shelves stocked and visually appealing to customers.
- Boosted sales through effective upselling techniques and deep knowledge of product features.
Christmas Casual
Priceline
10.2016 - 01.2017
- Customer service, Cash handling, advising on products
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
- Contributed to a safe shopping environment by adhering to company policies and procedures.
- Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
Education
UNIVERSITY OF ADELAIDE
01.2022
TAFE S.A.
01.2018
Skills
- Task Delegation
- Store Organization
- Cash Handling Oversight
- Nutrition Understanding
- Product Expertise
- Organizational skills
- Time Management
- Organizational Skills
- Effective Communication
- Problem Solving
- Active Listening
demonstrated skills
Good time management, Exemplary attention to detail, Ability to execute fast problem solving, Client-driven, Accurate cash handling, Conflict resolution, Attentiveness, Good verbal and written communication, Able to delegate tasks, Clear telephone etiquette
secondary education
Completed my studies and obtained my SACE certificate at Craigmore High School.
academic and sporting achievements
- Dance - Most improved open dancer for 2020
- Netball - Best and Fairest/captains award 2021/2022
- Netball - Coaches choice 2019
- Netball - Runner Up Best and Fairest 2019/20
- Academic Excellence
- Outstanding Achievement Year 12 Hospitality
- Outstanding Achievement Year 12 Child Studies
references
- Tanya Cheeseman, co worker at Petbarn Elizabeth, 0402 130 064
- Cait Bell, co worker at Petbarn Elizabeth, 0466269374
- Katelyn Hillyer, co worker at Petbarn Elizabeth, 0402 360 558
- Chelsea Webb, Former Manager at McDonald's Smithfield, 0408 662 588
- Chloe Jewell, Manager at McDonald's Smithfield, 0411 217 959
- Heidi May Burgess, Co-worker at Mcdonald's Smithfield, 0427 121 136
- Emily Muhovics, Store manager at Bonds Tea Tree Plaza, 0412398799
volunteer experience
- 2014 - City to Bay Fun Run
- 2015 - Sampson Flat fundraising
- 2016 - 5 days' work experience at Pet barn
- 2017 - 5 days' work experience at Gawler Animal Hospital
- 2018 - McDonald's Ronald McDonald charity gala
Timeline
Casual Sales Assistant
BONDS
04.2021 - 07.2022
Retail Supervisor
Petbarn
02.2021 - Current
Floor leader
Build A Bear
12.2020 - 04.2021
Christmas Casual
BONDS
11.2020 - 02.2021
Crew Member/Barista, Part Time
McDonalds
07.2017 - 10.2020
Casual Sales Assistant
Lincraft
05.2017 - 07.2017
Christmas Casual
Priceline
10.2016 - 01.2017
UNIVERSITY OF ADELAIDE
TAFE S.A.
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