Shanley Gill
Glenorchy,TAS
Summary
Dynamic and compassionate Disability Support Worker at THCaring, skilled in client relationship building and effective communication. Developed personalized care plans that enhanced client independence and well-being. Proven ability to collaborate with multidisciplinary teams, ensuring quality support services and fostering trust through empathy and active listening. Committed to ongoing professional development and excellence in care.
Overview
13
13
years of professional experience
Work History
Disability Support Worker
THCaring
Hobart, TAS
09.2024 - Current
- Assisted clients with daily living activities, enhancing independence and quality of life.
- Implemented personalized care plans tailored to individual client needs and preferences.
- Monitored client health and well-being, reporting changes to healthcare professionals promptly.
- Collaborated with multidisciplinary teams to coordinate comprehensive support services for clients.
- Educated clients and families on disability resources and available community services.
- Maintained accurate documentation of client progress, ensuring compliance with organizational standards.
- Provided emotional support to clients, fostering a trusting and respectful relationship for optimal care outcomes.
- Developed and facilitated engaging activities that promoted social interaction and skill development.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Conducted in-home visits to provide supportive services.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Facilitated family meetings to discuss patient care plans.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Dermal Therapist
Soulful Infusions Day Spa
Hobart, TAS
03.2012 - 07.2023
- Developed personalized treatment plans based on thorough assessments of client needs.
- Conducted individual therapy sessions to support clients' mental health and emotional well-being.
- Utilized evidence-based therapeutic techniques to facilitate client progress and coping strategies.
- Monitored and documented client progress, adjusting treatment approaches as necessary.
- Educated clients on coping mechanisms and resources available within the community.
- Maintained confidentiality and ethical standards in all client interactions and documentation practices.
- Participated in ongoing professional development to refine therapeutic skills and knowledge base.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Kept area professional, clean, tidy at all times.
- Followed instructions very well, although can lead effectively.
- Followed strict policy and guidelines at all times.
- Followed strict sanitise protocols and instructions efficiently and effectively.
- Showed outstanding diligence, performing my work and area.
Education
Beauty Therapy Diploma
TasTAFE
TAS10.2019
GED - Dermal Therapist
Melbourne Institute of Dermal Therapies And Beauty
Melbourne11.2017
Skills
- Multitasking proficiency
- Team leadership qualities
- Time management capabilities
- Staff training and development
- Conflict resolution strategies
- Appointment scheduling efficiency
- Inventory management Know-how
- Hygiene and sanitation standards
- Friendly and outgoing
- Attention to detail
- Clear communication
- Team collaboration
- Active listening
- Verbal and written communication
- Client relationship building
- Flexibility and adaptability
- Paperwork management
- Quality assurance
- Demonstration skills
- Application techniques
- Hygiene standards
- Problem-solving abilities
- Social skills
- Reliability
- Effective communication
- Decision-making
Timeline
Disability Support Worker
THCaring
09.2024 - Current
Dermal Therapist
Soulful Infusions Day Spa
03.2012 - 07.2023
Beauty Therapy Diploma
TasTAFE
GED - Dermal Therapist
Melbourne Institute of Dermal Therapies And Beauty