Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Shannan Daniels

Sydney,New South Wales

Summary

Personable Retail Assistant with 2 years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Nu Skin Enterprises
Macquarie Park
06.2022 - Current
  • Maintained stock levels by replenishing shelves, tidying displays and organizing products.
  • Restocked shelves with new merchandise when required.
  • Answered phones promptly and directed calls appropriately.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted customers with product selection, answered queries and provided advice.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.

McCafe Barista and Crew Person

McDonalds Esperance
Esperance
01.2021 - 05.2022
  • Trained as a fully qualified barista, presenting coffees at a high standard
  • Customer service
  • Experienced in all areas over McCafe and service
  • Order taking
  • Money handling
  • Cleaning
  • Quality and safety focused
  • Interpersonal skills
  • Problem solving
  • Working in a fast paced environment.

Education

Grafton High School
12.2017

Skills

  • Knowledge of Microsoft programs such as Word, Excel, Powerpoint
  • Typing - can type at 27 WPM
  • Good customer service skills
  • Works well within a team
  • Works well with individual tasks
  • Enthusiastic personality
  • Order Processing
  • POS System Operation
  • Payment Processing
  • Customer Assistance
  • Effective Communication
  • Self Motivation

References

  • BUSINESS, Caroline Flores, Restaurant Manager
  • PERSONAL, Jayne Grieve, 0403 749 291

Hobbies and Interests

  • Socialising with friends
  • Fashion
  • Beauty/Makeup
  • Music

Timeline

Retail Assistant

Nu Skin Enterprises
06.2022 - Current

McCafe Barista and Crew Person

McDonalds Esperance
01.2021 - 05.2022

Grafton High School

Similar Profiles

CREATE PROFILE
Shannan Daniels