Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samana Batool Yousafzai

Belmont,WA

Summary

Driven professional with a proven track record in customer assistance and multitasking competence, demonstrated at Grocery Outlet. Excelled in complaint handling and leveraging strong communication skills to increase parent involvement by over 50% at a primary school. Adequate knowledge in MS Office, showcasing adaptability and a results-focused approach in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Grocery Outlet
02.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.


Cashier Assistant

Supermarket
04.2023 - 11.2023
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.

Teacher Coordinator

Primary School
03.2019 - 03.2023
  • Increased parent involvement through regular communication, handling their complaints
  • Evaluated teachers performance and adjusting instruction as needed to maximize teaching and learning outcomes.
  • organising meetings with parents to discuss progress and suggestions
  • organising sessions with teachers to discuss monthly reports and progress.

Education

Business Ready Skill Set - Business

North Metropolitan TAFE
Perth, WA
06.2024

High School Diploma -

Leaders' Odyssey
07.2019

Skills

  • Customer Assistance
  • Good knowledge of; (Microsoft Word, Powerpoint, and Excel)
  • Multitasking Competence
  • Patience and Empathy
  • Time Management Capabilities
  • Complaint handling
  • Flexible schedule availability
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills

Languages

English
Full Professional
Persian
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Retail Assistant

Grocery Outlet
02.2024 - Current

Cashier Assistant

Supermarket
04.2023 - 11.2023

Teacher Coordinator

Primary School
03.2019 - 03.2023

Business Ready Skill Set - Business

North Metropolitan TAFE

High School Diploma -

Leaders' Odyssey
Samana Batool Yousafzai