Summary
Overview
Work History
Education
Skills
References
Timeline
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Shannay Killen

Maitland

Summary

Dedicated support worker seeking to transition into a new role within the sector, leverage with 5 years of experience in providing compassionate care and support to individuals with disabilities. passionate about empowering people to reach their full potential and committed to creating a save and inclusive environment for their growth. i am a proud Indigenous Australian with a deep cultural heritage and a committed to promoting indigenous perspectives and values in the workplace.

Overview

4
4
years of professional experience

Work History

Disability Support Worker

Mai-Wel
01.2020 - Current
  • Provide direct care and support to individuals with disabilities, including personal care, medication administration, and assistance with daily living activities.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Collaborated with multidisciplinary teams, including therapist, medical professionals and sociol workers to enure comprehensive care and support.

Education

Certificate IV - MENTAL HEALTH

TAFE NSW
NEWCASTLE
2024

FIRST AID CERTIFICATE
NEWCASTLE
2024

Diploma - COMMUNITY SERVICES

TAFE NSW
Newcastle, NSW
2020

Certificate IV - COMMUNITY SERVICES

TAFE NSW
NEWCASTLE
2019

Skills

  • Empathy and active listening
  • Conflict resolution
  • Cultural competency
  • Crisis intervention
  • Effective collaborating in teams
  • Adaptability and flexibility
  • Advocacy and support
  • Effective communication
  • Strong time management skills
  • Strong computer skills

References

Bianca Simon - Practice Lead Maiwel

0438891975


Tammy Shearer - Support Worker

0439817854


Bianna Miller - Support Worker

0413227582


Timeline

Disability Support Worker

Mai-Wel
01.2020 - Current

Certificate IV - MENTAL HEALTH

TAFE NSW

FIRST AID CERTIFICATE

Diploma - COMMUNITY SERVICES

TAFE NSW

Certificate IV - COMMUNITY SERVICES

TAFE NSW

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