Shannay Morrissey
Warner,QLD
Summary
Experienced Medical Receptionist with over 4 years of expertise in using Best Practice software. I work productively with diverse personalities and experienced in busy clinical settings. Knowledgeable with medical terminology, scheduling, records, and front desk management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Redcliffe Beach Clinic
07.2023 - Current
- Banking and batching.
- Prompt measures for vaccination cold breaches.
- Medical terminology.
- Billings - DVA, WorkCover, care plans, and home care doctor billings.
- Addressed emails in a timely manner.
- Managed patient reminder notifications through HotDoc.
- Administrative tasks - scanning, faxing, merging patient files, and transfer of medical records.
Medical Receptionist
Health Hub Doctors Morayfield
09.2021 - 07.2023
- Data entry (using Best Practice).
- Billing’s - DVA, Care Plans and specialist appointments.
- Handled appointment scheduling and call redirection in a high volume call centre.
- Monitored patient vitals including temperature and oxygen levels in COVID-19 respiratory unit.
- Assisted with administrative responsibilities for office staff.
Services and Support Carer
MAMRE Association Inc
04.2018 - 09.2021
- Assisted and supported people with daily living such as personal care, hygiene, assisted in maintaining the cleanliness of the household, food preparation, budgeting, daily planning of activities.
- Communicating with people who have different communication methods.
- Documentation associated with the individual eg. progress notes, care plans, behaviour and incidents recording.
- Safe use of medication.
- Assisted people to engage and interact with family, friends and the wider community.
- Implemented constructive tactics to guide individuals towards success.
Skills
- Medical terminology
- Telephone etiquette
- Organisation and time management
- Front Desk Management
EDUCATION
Dakabin State High School - 2015
Year 12 QLD Certificate Of Education.
Certificate I in Information, Digital Media & Technology.
Certificate I in Visual Arts.
References
Upon request.
Certification
Yellow Card & Blue Card
National Police Check
COVID-19 Vaccination
First Aid & CPR certificate
Timeline
Medical Receptionist
Redcliffe Beach Clinic
07.2023 - Current
Medical Receptionist
Health Hub Doctors Morayfield
09.2021 - 07.2023
Services and Support Carer
MAMRE Association Inc
04.2018 - 09.2021
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