Shannon Honey
Raby,NSW
Summary
Reliable and upbeat retailer, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
I'm extremely reliable and quick to adapt to new environments and situations.
Enthusiastic and fast paced leaner and worker with a bubbly personality.
Overview
22
22
years of professional experience
Work History
Retailer
Best&Less
03.2009 - 02.2024
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Exceeded sales targets through effective upselling techniques and product knowledge sharing with customers.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
- Managed a team of associates to ensure excellent customer service and efficient store operations.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cafe All Rounder
Eureka Cafe
08.2004 - 03.2009
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Car Detailer
Clintons Toyota
06.2002 - 08.2004
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Education
Year 10 Certificate - School
Sarah Redfern High School
Minto, NSW12.1992
Some College (No Degree) - Certificate IV in Retail
Best&Less
Parramatta, NSWSkills
- Upselling strategies
- Goal-oriented mindset
- Customer Service
- Creativity and Innovation
- Store operations
- Relationship Building
- Inventory Counts
- Team Cooperation
- Friendly and Helpful
- Cash Handling
- Reliable and Responsible
- Store Opening and Closing
- Positive Customer Engagement
Timeline
Retailer
Best&Less
03.2009 - 02.2024
Cafe All Rounder
Eureka Cafe
08.2004 - 03.2009
Car Detailer
Clintons Toyota
06.2002 - 08.2004
Year 10 Certificate - School
Sarah Redfern High School
Some College (No Degree) - Certificate IV in Retail
Best&Less
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