SHANNON MULLEN
Kelmscott,Australia
Summary
Dynamic professional with a proven track record of driving customer satisfaction and operational excellence at Chevron. Leveraging strong problem-solving and effective communication skills, adept at enhancing team collaboration and streamlining processes. Demonstrated ability to exceed performance goals, underpinned by a commitment to continuous improvement and quality assurance.
Overview
31
31
years of professional experience
Work History
Consult Operator
Chevron
Wattle Grove, Australia
11.2021 - 08.2022
- Customer Service
- Cleaning
- Cash handling
- Stock rotation
- Ensure paperwork is in order every day
- Stock ordering
- Monitor levels of fuel
- Price and shelve incoming goods
Proprietor/Director
Indy Transport
Wattle Grove, Australia
01.2008 - 01.2012
- Prepare and implement comprehensive business plans
- Delegate responsibilities
- Oversee the company's financial performance, investments and other business ventures
- Developing & executing the companies business strategies
- Analyse problematic situations
- Pay employees their wages
- Prevent issues & resolve problems
- Data entry
- Rostering & emailing
Hairdresser
Alfee for Hair
Kelmscott, Australia
01.1993 - 01.2000
- Customer service
- Eftpos/Cash handling
- Consulting customers
- Cleaning
- Till operations
- Cutting hair
- Make customers tea & coffee
- Colouring hair
- Maintaining well stocked stations
- Sales/Up selling
Bartender
Ye Olde Narrogin Inne
Armadale, Australia
01.1997 - 01.1998
- Customer service
- Eftpos/Cash handling
- Till operations
- Cleaning
- Pouring drinks
- Dealing with drunk/ disorderly customers
- Making cocktails
- Complying with all OH&S and food safety protocols
- Checking Patrons ID's
- Sales/Up selling
Manager
The Kukerin Hotel
Kukerin, Australia
01.1996 - 01.1997
- Customer service
- Eftpos/Cash handling
- Ensure all licenses are current including health, safety and liquor
- Train waitstaff
- Manage inventory and resources
- Create schedules
- Promote the business
- Stock rotating
Hairdresser
Front Cover
Kalamunda, Australia
01.1992 - 01.1993
- Customer service
- Eftpos/Cash handling
- Consulting customers
- Cleaning
- Till operations
- Cutting hair
- Make customers tea & coffee
- Colouring hair
- Maintaining well stocked stations
- Sales/Up selling
Education
TRADE CERTIFICATE - HAIRDRESSING
ALFEE FOR HAIR
01.1999
YEAR 10 CERTIFICATE -
ST. NORBERT COLLEGE
01.1993
Skills
- Excellent customer service skills
- Honest
- Hardworking
- Great attention to detail
- Sound verbal communication
- Sound written communication
- Maintaining structure
- Punctuality
- Customer service
- Flexible schedule
- Continuous improvement
- Issue resolution
- Safety compliance
- Valid Driver's license
- Data entry
- Troubleshooting
- Warehouse operations
- Heavy lifting
- Hand-eye coordination
- Materials handling
- Efficient multitasking
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Advanced troubleshooting
- Analytical thinking
- Effective communication
- Quality assurance
- Deadline adherence
- Production work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
- Tracey Bennett, Realestate agent, Contracting, 0401 099 950, tracybennett1910@gmail.com
- Eric Brown, Mechanical Fitter, Fortescue, 0402 053 038, erjbrown@gmail.com
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionTeam Building / Company Retreats4-day work weekTimeline
Consult Operator
Chevron
11.2021 - 08.2022
Proprietor/Director
Indy Transport
01.2008 - 01.2012
Bartender
Ye Olde Narrogin Inne
01.1997 - 01.1998
Manager
The Kukerin Hotel
01.1996 - 01.1997
Hairdresser
Alfee for Hair
01.1993 - 01.2000
Hairdresser
Front Cover
01.1992 - 01.1993
TRADE CERTIFICATE - HAIRDRESSING
ALFEE FOR HAIR
YEAR 10 CERTIFICATE -
ST. NORBERT COLLEGE
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