- Gardening
- Camping
- Backpacking
- Volunteering with youth sports programs as a Coach
- Playing Sports
- Participating in fundraising events to support local charities, schools, or community projects
- Fundraising Events
- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy helping others and giving back to the community
Shannon Regan
Baldivis,WA
Work Preference
Summary
My name is Shannon Regan,I am currently completing my real estate qualification, and my studies have strengthened my understanding of legislation, compliance, ethical practice, and the end-to-end sales process. This education complements my strong background in client support, communication, and community engagement, built through over two years of in-home support work and previous supervisory experience in construction services. I’m confident with technology, highly organised, and naturally people-focused. My coaching and community involvement have strengthened my leadership, relationship-building, and negotiation skills — all qualities that translate directly into real estate and support my transition into the industry. I’m motivated, reliable, and passionate about helping people make informed decisions. I would welcome the opportunity to bring my energy, professionalism, and client-first approach to your team.
Overview
2026
2026
years of professional experience
2
2
Certification
3
3
years of post-secondary education
Work History
Disability Support Worker
One-2-One Disability Support
Midland, WA
07.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance clients' well-being.
- Administered medication as directed, maintaining adherence to healthcare plans.
- Coordinated transportation for medical appointments, fostering independence in mobility.
- Documented client progress and changes in condition accurately for care assessments.
- Collaborated with healthcare professionals to develop personalized care strategies.
- Partnered with families to create individualized care plans that best met the needs of their loved ones while providing emotional support throughout the caregiving journey.
Disability Support Worker
Linked Support Solutions
Perth, WA
01.2023 - 01.2024
- Assist clients to make and attend medical appointments
- Assisting client with banking and bills
- Support clients in the community
- Assist clients with their daily living
- Assist clients with personal care (dressing, bathing, grooming, and using the restroom)
- Prepare meals
- Make doctor appointments (with client’s consent)
- Assist clients with transport to appointment’s
- Offer emotional support (for the whole family)
- Administer prescription medication
- Monitor the client's environment for potential hazards and ensure safety
- Help clients participate in social and community outings
- Assist clients to use public transportation, pay bills, and budget
Supervisor Team Leader
RL Communications
01.2020 - 01.2023
- Organising work loads
- Run toolbox meetings
- Supervisor staff on the ground
- Transport workers to sites
- Time sheets
- Liaise with management
- Safety officer
- Supervised daily operations to ensure adherence to company policies and standards.
- Trained new staff on operational procedures and best practices for efficiency.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that streamlined workflows and reduced downtime.
- Resolved operational issues promptly, fostering a collaborative problem-solving environment.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Tronox Site Supervisor
Fremantle Thermal Insulation
01.2013 - 03.2020
- Team Leading
- Organising and readying teams for Out of Hours breakdown call outs.
- Representing Fremantle Thermal at all Tronox meetings and relaying of messages back to staff.
- Measuring, planning and scoping upcoming jobs
- Allocation of jobs
- Completion and submission of Daily Time Sheets
- Safety Officer duties
- Supervising and assisting with work loads
- Creating Permits and JHA (SWMS)
- Contractor Liaison with Tronox Management, Contractor Officers, Planners and Maintenance personnel.
- Monitoring of personnel to ensure deadlines are met
- Inspection, Documenting and Tagging of Safety Equipment
- Supervised daily operations to ensure compliance with safety standards and procedures.
- Trained new staff on proper insulation techniques and safety protocols to enhance team performance.
Insulator / Sheet Metal worker
Fremantle Thermal Insulation
01.2004 - 01.2013
- All aspects relating to Insulation and Sheetmetal trade.
- Installed insulation materials in commercial and residential buildings to enhance energy efficiency.
- Applied safety protocols during insulation installation to maintain workplace safety standards.
- Operated various tools and equipment for cutting, fitting, and securing insulation materials effectively.
- Collaborated with team members to complete projects within deadlines while ensuring quality workmanship.
- Conducted inspections of installed insulation to identify areas for improvement or rework as necessary.
- Developed efficient methods for material handling to reduce waste and optimize resource usage.
- Maintained inventory of insulation supplies, ensuring timely replenishment for ongoing projects.
- Performed thorough post-installation inspections to ensure all areas were adequately insulated and free from gaps or defects.
- Cut, formed and arranged insulation to promote efficiency of materials for each project.
- Operated hand tools such as crimpers, brakes and shears.
- Maintained a clean work environment by safely disposing of debris and hazardous materials following industry best practices.
Sales Agent
Ray White Kwinana
Kwinana, WA
2001 - 2006
- Conducted property showings, ensuring client needs were met and concerns addressed promptly.
- Developed comprehensive market analyses to inform client decisions on property purchases.
- Facilitated negotiations between buyers and sellers, achieving favorable terms for clients.
- Managed listings across multiple platforms, increasing visibility and attracting potential buyers.
- Collaborated with mortgage brokers to streamline financing processes for clients.
- Implemented targeted marketing strategies, enhancing engagement with potential buyers through social media channels.
- Mentored junior agents in best practices for client interactions and sales techniques.
- Analyzed industry trends to advise clients on optimal pricing strategies for properties sold.
- Enhanced property listings'' visibility by utilizing social media platforms, email campaigns, and traditional marketing methods.
- Compared, researched and appraised properties.
- Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
- Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
- Negotiated favorable deals for clients by establishing strong relationships with property owners and developers.
- Generated leads for sales and rental properties through cold calls and referrals.
- Used [Software] to list and track properties in local area, complete in-process sales and update client information.
- Prepared detailed reports on property listings, including comparative market analysis, for use in negotiations with sellers and buyers.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Communicated with clients to understand property needs and preferences.
- Increased property sales by providing exceptional customer service and conducting thorough market analysis.
- Conducted open houses to showcase available properties and generate interest from potential buyers.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Evaluated the needs and financial capabilities of clients to recommend appropriate properties based on their preferences and budget.
- Scheduled home-open's and tours for potential new clients.
- Assisted clients in navigating the complex process of buying or selling properties, ensuring smooth transactions.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Generated leads through cold calling, networking, and referral-based marketing strategies.
- Assisted in the preparation of legal documents, such as purchase agreements and lease contracts, ensuring accurate representation of client interests.
- Ensured legal compliance throughout transactions by reviewing contracts and coordinating closely with title companies and mortgage lenders.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Drafted purchase contracts and necessary paperwork for Resdential property sales.
- Guided first-time homebuyers through the entire purchasing process, providing support from initial search to closing on their new homes.
- Expanded client base by consistently following up on potential leads and maintaining a positive professional image.
- Built lasting relationships with satisfied clients who provided referrals, contributing to business growth over time.
- Negotiated, facilitated, and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
Bar Supervisor
Leinster Liquor Outlet
Leinster, WA
1992 - 2001
- Roles included
- Supervisor and Night manager for their 3 outlets between Leinster and Wiluna campsites.
- Pay role duties
- Stock control
- Staffing rosters
- Bar-staff duties
- Drive through service
- Supervised daily operations to ensure optimal inventory levels and product availability.
- Trained staff on customer service standards and product knowledge for enhanced sales performance.
- Implemented effective merchandising strategies to increase visibility of promotional items.
- Coordinated with suppliers to maintain quality control and timely restocking of products.
- Monitored team performance, providing feedback and guidance to improve service efficiency.
- Resolved customer inquiries and complaints promptly to foster positive shopping experiences.
- Conducted regular audits of inventory management processes to identify areas for improvement.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Warehouse Supervisor
Meadow Lea Canning Vale
01.1990 - 01.1995
- I was employed as warehouse supervisor for Meadow Lea in Canning vale, part of the Goodman Fielder group. This role included managing and controlling day and night shifts, distribution and logistics, filing and general office duties
Education
Cert IV Real Estate Practice
Entry Education
Melbourne, VIC 11.2025 - 06.2026
Cert IV Mental Health
Insight Training
Perth, WA 01.2024 - 03.2026
Cert IV Real Estate Managment
Central Tafe
Perth, WA 01.2023 - 04.2023
Skills
- Client-focused care
- Strong communication and interpersonal skills
- Empathetic and compassionate approach
- Ability to work effectively in a team
- Excellent assessment and evaluation skills
- Knowledge of evidence-based practices in mental health
- Excellent Written and Verbal communication
- Excellent Interpersonal Communication
- High Levels of Safety Awareness
- Extremely adaptable
- Excellent organization and prioritization skills
- Excellent decision-making skills
- Team Worker
- High attention to detail
- Compassionate
- Understanding
- Empathetic
- Excellent Leadership Abilities
- Excellent use of Initiative
- Computer literate
- Desirer to learn
- Problem-solving
Certification
- Mental Health Cert IV (Insight Training)
- Community Services (South Metro TAFE)
- WWC (awaiting an updated one)
- First Aid
- Autism Awareness and inclusive practices
- Mental Health studies – suicide, violent behaviour and substance abuse
- Elderly care and caring for the disabled
- Caregiving skills – dementia care
- Time management
- Effective communication
- Cyber Security best practices
- Sexual Harassment
- Equality, Diversity & Inclusion Awareness
- Mental Health awareness
- Sexual Harassment in the workplace
- RSA – Responsible Serving of Alcohol
- Construction Industry White Card
- Class HR driver's license
- Level 2 sports coach
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cert IV Real Estate Practice
Entry Education
11.2025 - 06.2026
Disability Support Worker
One-2-One Disability Support
07.2024 - Current
Cert IV Mental Health
Insight Training
01.2024 - 03.2026
Cert IV Real Estate Managment
Central Tafe
01.2023 - 04.2023
Disability Support Worker
Linked Support Solutions
01.2023 - 01.2024
Supervisor Team Leader
RL Communications
01.2020 - 01.2023
Tronox Site Supervisor
Fremantle Thermal Insulation
01.2013 - 03.2020
Insulator / Sheet Metal worker
Fremantle Thermal Insulation
01.2004 - 01.2013
Warehouse Supervisor
Meadow Lea Canning Vale
01.1990 - 01.1995
Sales Agent
Ray White Kwinana
2001 - 2006
Bar Supervisor
Leinster Liquor Outlet
1992 - 2001