Shannon Sheumack
Summary
I wish to gain employment within a reputable company where I can work to my full potential and apply my skills & training.
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
17
17
years of professional experience
Work History
Store Manager
Sportsgirl
05.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
STORE MANAGER
Bay Audio
03.2023 - 01.2024
- Coaching/mentoring
- Lead Generation
- Schedule Management
- Administration
- Leadership
- Collaboration
- Values
RETAIL ASSISTANT
Price Attack
01.2021 - 03.2023
- Customer service
- Cash handling
- Ordering of products
- Open/close of business
- Working unsupervised regularly
- General salon duties/cleaning
ALL ROUNDER
Presto Pizza
06.2019 - 01.2021
- Customer service
- Cash handling
- Pizza making
- Open/close of business
- Working unsupervised
- Shift running
- Trainer of employees
- Delivery driving
- Front of house
APPRENTICE
Sharon's ShortCutz
09.2015 - 01.2018
- Cutting and styling of all hair types
- Hair colours
- Cash handling
- Customer service
- Achievements: Completion of certificate 3 in hairdressing
WAITRESS
Bibs & Ribs
05.2015 - 09.2015
- Handling of food and drinks
- Customer service
- Cash handling
- Open/close of business
- Working unsupervised
Domino's Pizza
11.2007 - 05.2011
- Customer service
- Cash handling
- Pizza making
- Open/close of business
- Working unsupervised
- Shift running
- Trainer of employees
- Achievements: Team member of the month twice, Best up seller of the week 9 weeks running
Education
Year 10 -
McCarthy Catholic College
01.2009
Certificate 3 - hairdressing
TAFE
Skills
- Sound Understanding of Work Health and Safety
- Ability to work alone or in a multi-skilled team environment
- Attention to detail when following instructions
- Fast learner, willing to learn new skills
- Excellent fatigue management
- Able to work under pressure with minimal supervision
Timeline
Store Manager
Sportsgirl
05.2024 - Current
STORE MANAGER
Bay Audio
03.2023 - 01.2024
RETAIL ASSISTANT
Price Attack
01.2021 - 03.2023
ALL ROUNDER
Presto Pizza
06.2019 - 01.2021
APPRENTICE
Sharon's ShortCutz
09.2015 - 01.2018
WAITRESS
Bibs & Ribs
05.2015 - 09.2015
Domino's Pizza
11.2007 - 05.2011
Certificate 3 - hairdressing
TAFE
Year 10 -
McCarthy Catholic College
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