Shannon Whitney
Googong,NSW
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Business Manager
Jayco Canberra
04.2021 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Interacted well with customers to build connections and nurture relationships.
Accessories Sales Person
Team Moto Canberra
02.2016 - 04.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
Education
Year 12 Certificate -
Gungahlin College
2017
Skills
- Professional Relationships
- Customer Needs Assessments
- Data Collection
- Employee Motivation
- Customer Relationship Management
- Social Media Promotion
- Business Administration
- CRM Software
Timeline
Business Manager
Jayco Canberra
04.2021 - Current
Accessories Sales Person
Team Moto Canberra
02.2016 - 04.2021
Year 12 Certificate -
Gungahlin College