Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Whitney

Googong,NSW

Summary

Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude.


Willingness to take on added responsibilities to meet team goals.


Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.


Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Business Manager

Jayco Canberra
04.2021 - Current
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
  • Interacted well with customers to build connections and nurture relationships.

Accessories Sales Person

Team Moto Canberra
02.2016 - 04.2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Increased sales and customer satisfaction through personalized servicing.

Education

Year 12 Certificate -

Gungahlin College
2017

Skills

  • Professional Relationships
  • Customer Needs Assessments
  • Data Collection
  • Employee Motivation
  • Customer Relationship Management
  • Social Media Promotion
  • Business Administration
  • CRM Software

Timeline

Business Manager

Jayco Canberra
04.2021 - Current

Accessories Sales Person

Team Moto Canberra
02.2016 - 04.2021

Year 12 Certificate -

Gungahlin College
Shannon Whitney