Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Shantae Dolby

Mooroolbark

Summary

I am currently looking for a full time position where I can exceed my current skills and continue to grow new skills within the company. I am a dedicated professional worker with demonstrated strengths in customer service, time management and trend tracking. I use my experience to troubleshoot problems and build successful solutions. I have excellent verbal and written communication skills with a strong background cultivating positive relationships and exceeding goals. I am a reliable candidate ready to take on challenges using problem-solving and task prioritisation skills to help the team succeed.

Overview

2
2
years of professional experience
1
1
Certification

Work History

ADMINISTRATOR

SUPER SAFE HIRE
11.2023 - Current
  • Successfully manage day to day administrative tasks to a high standard across multiple platforms
  • Liaise between various departments to communicate important and relevant information
  • Responsible for overseeing all administrative tasks for a high number of select clients within the temporary building equipment business
  • Generate quotes and Invoices and oversee the delivery and collection of equipment
  • Assisting in the training and upskilling of staff

ADMINISTRATOR

COMMERCIAL KITCHEN VICTORIA
01.2023 - 11.2023
  • Provided outgoing customer service to customers across multiple platforms, including face-to-face, Phones & Emails
  • Creating general reports for internal data and generating job quotes
  • Taking orders and freight bookings and tracking within multiple online portals
  • Monitoring stock, product displays and the general appearance of the display room
  • Offering products that would appeal to individual customers
  • Addressing customers’ requests, comments and complaints
  • Training new staff members

SALES ASSISTANT

YD CHIRNSIDE PARK
10.2022 - 01.2023
  • Updated pricing and signage to advertise sales or seasonal products
  • Checked returned product conditions before processing refunds
  • Kept store shelves, racks and bins presentable with resets
  • Confirmed prices and processed payments to complete sales
  • Greeted customers and asked questions to assess their needs
  • Located requested items from racks or storage areas
  • Answered customer questions about return and exchange policies
  • Delivered consistent high-quality service to maintain customer loyalty

Education

Completed year 11 -

YARRA HILLS MOOROOLBARK

Skills

  • Microsoft suite of products
  • Excellent interpersonal and communication skills
  • Proficient with point of sales
  • Task delegation
  • Team leadership
  • Workflow management
  • Data entry
  • Customer service
  • Attention to detail

Personal Information

Date of Birth: 09/12/03

Certification


  • First aid & CPR
  • Working with children's check

Timeline

ADMINISTRATOR

SUPER SAFE HIRE
11.2023 - Current

ADMINISTRATOR

COMMERCIAL KITCHEN VICTORIA
01.2023 - 11.2023

SALES ASSISTANT

YD CHIRNSIDE PARK
10.2022 - 01.2023

Completed year 11 -

YARRA HILLS MOOROOLBARK

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Shantae Dolby