Proactively handled customer complaints, exchanges and returns
Fielding questions and solved problems by informing customers of current promotions and store policies
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
Working towards personal sales targets and KPI's
Maintaining stock levels and transfers
Building customer relations.
Musician
01.2014 - Current
Proficient in Vocals
Understanding of music theory, notation, and improvisation
Experience with recording software and studio equipment
Excellent stage presence and ability to engage audiences
Effective communication and collaboration skills with fellow musicians and clients
Collaborate with event planners, bands, and fellow musicians to coordinate performances and ensure seamless execution.
Music Teaching assistant
Sarisara Music Academy
01.2015 - 01.2019
Assist the lead music teacher in preparing and organizing instructional materials and resources
Supervise students during rehearsals, performances, and practice sessions
Help maintain a safe and orderly classroom environment conducive to learning
Provide individual or small group instruction to students on music theory, technique, and performance skills
Help organize and coordinate music events, concerts, and recitals
Foster a love for music and encourage students to explore different genres and styles
Assist in promoting music programs.
Education
Bachelor of Arts ( Music) -
Macquarie University
Sydney, NSW
Diploma of Commerce - Business
ACBT-Australian College of Business And Technology
Colombo , Srilanka
04.2001 -
Skills
Multitasking
Adaptability
Strong attention to detail
Strong organizational skills
Ability to work under pressure
Fast Learner
Time Management
Effective Communication
Microsoft Office Suite
Volunteer Experience
Red Frogs, 2022-Present
Providing support and assistance to young people in various settings, primarily during events such as festivals, university orientations, and schoolies weeks.
Work collaboratively with other Red Frogs volunteers, event organizers, and emergency services personnel to ensure effective coordination and response.
Attend training sessions and team briefings to stay informed about event protocols and safety procedures.
Monitor and intervene in potentially risky situations, including alcohol-related incidents, to ensure participant safety.
Provide first aid assistance or facilitate medical attention if required., Assist with logistical tasks such as setting up and packing down event spaces.
References
Available upon request.
Timeline
Music Teaching assistant
Sarisara Music Academy
01.2015 - 01.2019
Musician
01.2014 - Current
Diploma of Commerce - Business
ACBT-Australian College of Business And Technology