Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharee Ankersmit

Barrack Heights,NSW

Summary

Proven expertise in cleaning and customer service, demonstrated through impactful roles at Ampol and Eurest Services. Excelled in maintaining high standards of cleanliness and enhancing customer satisfaction. Skilled in housekeeping and adept at managing high-pressure situations, showcasing a blend of hard and soft skills. Achieved significant improvements in workplace environment and customer engagement.

Overview

16
16
years of professional experience

Work History

Cleaner

Ampol
11.2014 - 12.2016
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Customer Service Cashier

Little Hong Kong
05.2005 - 11.2007
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Representative

Australian Quadriplegic Association
11.2002 - 09.2003

Customer service, sales, fund raising

Customer Service Cashier

Eurest Services
11.2000 - 03.2001

Serving food and drinks, food preparation, cash handling.

Education

Olympic And Paralympic Games Training -

TAFE
Wollongong, NSW

Certificate II - Hospitality Operations

TAFE NSW
NSW

Certificate I - Planning For Employment And Training

Htc Vocational Institute
Wollongong, NSW

Higher School Certificate -

TAFE NSW
NSW
1999

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service

Timeline

Cleaner

Ampol
11.2014 - 12.2016

Customer Service Cashier

Little Hong Kong
05.2005 - 11.2007

Representative

Australian Quadriplegic Association
11.2002 - 09.2003

Customer Service Cashier

Eurest Services
11.2000 - 03.2001

Olympic And Paralympic Games Training -

TAFE

Certificate II - Hospitality Operations

TAFE NSW

Certificate I - Planning For Employment And Training

Htc Vocational Institute

Higher School Certificate -

TAFE NSW
Sharee Ankersmit