SHARLYNE SMITH
Mareeba
Summary
Highly organized and dependable candidate consistently demonstrating ability to effectively manage multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to meet team goals and ensure success. Strong passion for work and hardworking nature. Eager to secure position as School Learning Officer at St. Thomas Parish School. Strong organizational skills and dedication make ideal candidate for role.
Overview
21
21
years of professional experience
Work History
Teacher Aide Casual
Mareeba State PrimarySchool
09.2024 - Current
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Worked in the Special needs block and one on one with the children in classroom activities and assisted the teacher in the classroom.
OWNER AND HAIR STYLIST
Serenity Hair by Charlie
01.2004 - Current
- Demonstrated a deep passion for the profession by not only providing services but also by brightening and uplifting clients' self-esteem, making them feel better about themselves
- Developed excellent communication skills, patience, and attention to detail, which contributed to exceptional customer satisfaction
- Mentored and trained numerous individuals, both young and older, in hairdressing apprenticeships, guiding them in their careers
- Many of them have gone on to open their own successful salons
- Oversee day-to-day operations of the salon, including scheduling, inventory management, and client bookings
- Provide leadership and guidance to a team of ten salon staff
- Utilise expertise in hair colour to serve clients personally
- Perform colour consultations, execute various techniques, and maintain high standards of quality and client satisfaction
- Cut, trim, and shape clients' hair
- Shampoo, condition, and dry clients' hair
- Use various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients' hair accordingly
- Assign tasks, offer training, and support, and ensure everyone works cohesively
- Recruit and hire skilled professionals to join the salon team
- Provide ongoing training and development opportunities to enhance the team's skills
- Monitor and manage the salon's financial performance
- Prepare and analyse financial reports, set budgets, and track revenue and expenses
- Implement strategies to maximise profitability and cost efficiency
- Develop and execute marketing strategies to attract new clients and retain existing clients
- Build and maintain strong relationships with clients to ensure satisfaction and loyalty
- Encourage positive reviews and referrals to expand client base
- Ensure the salon is clean, organised, and well-maintained
- Oversee regular maintenance tasks, including equipment servicing, sanitation protocols, and aesthetic improvements to create a welcoming environment for clients and employees
- Keep abreast of the latest trends, products, and techniques
- Establish and maintain relationships with vendors and suppliers to ensure a steady supply of high-quality products and equipment
- Negotiate contracts, monitor inventory levels, and manage orders to meet the salon's needs
- Ensure compliance local health and safety regulations and employment laws
DIRECTOR
CCA Secondhand
01.2013 - 10.2024
- Successfully navigated the challenges posed by the COVID-19 pandemic, sustaining business operations, and preserving jobs during difficult times
- Established CCA Secondhand Pty Ltd as a trusted source for high-quality furniture and white goods in the Cairns area, achieving steady growth and a strong reputation within the community
- Provided employment opportunities to a diverse group of young people, contributing to their personal and professional development
- Lead, manage and motivate a team of ten
- Procure high-quality new and second-hand furniture and white goods for resale
- Manage inventory to ensure a diverse and attractive product range for customers
- Oversee the logistics and distribution of products to meet customer demands
- Develop and execute financial strategies to ensure profitability
- Manage budgets and monitor financial performance
- Implement pricing strategies to maximise revenue while remaining competitive
- Develop marketing campaigns to promote the business and its products
- Utilise digital marketing channels to reach and engage with the local audience
- Ensure compliance with all relevant licences and permits, including those specific to the pawnbroker industry
- Recruit and train a dedicated team to provide excellent customer service
- Foster a positive work environment to enhance employee morale and productivity
- Manage customer enquiries, orders, and concerns, ensuring a seamless shopping experience
- Implement efficient operational processes to streamline daily activities
- Resolve customer issues promptly and maintain high levels of customer satisfaction
- Develop long-term and short-term strategies to stay competitive in the Cairns furniture market
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
Hairdressing - Hairdressing
Certificate III in Hairdressing
Queensland01-1997
Skills
- Motivating students
- Collaborative learning
- Group and individual instruction
- Effective listening
- Professionalism
- Multitasking
- Problem-solving aptitude
- Reliability
- Team building
- Communication Skills
Timeline
Teacher Aide Casual
Mareeba State PrimarySchool
09.2024 - Current
DIRECTOR
CCA Secondhand
01.2013 - 10.2024
OWNER AND HAIR STYLIST
Serenity Hair by Charlie
01.2004 - Current
Hairdressing - Hairdressing
Certificate III in Hairdressing
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