Sharna Attard
Melbourne,VIC
Summary
My name is Sharna Attard i’ve had over three years experience of customer service in my previous jobs at Kia car dealership and Woolworths I think I’m very experienced in customer service and know how to work with customers very well. I am currently studying early childhood education certificate 3 at Vicseg New Futures Braybrook.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Woolworths
Taylor’s Lakes
03.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Receptionist
Kia
Werribee, VIC
12.2023 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Catholic Regional College
Melbourne, VICEarly Childhood Education
VIC Seg New Features Braybrook
Melbourne, VICSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Cash handling
- Customer complaint resolution
- Guest services
- Cash management
- Product knowledge
- POS system operation
- Merchandise restocking
Certification
First aid
Working with children’s check
White card
Timeline
Receptionist
Kia
12.2023 - 10.2024
Customer Service Cashier
Woolworths
03.2022 - Current
Catholic Regional College
Early Childhood Education
VIC Seg New Features Braybrook