Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharna Quakawoot

Rockhampton

Summary

Accomplished Project Coordinator with a proven track record at Ventia, adapt in data analysis and problem-solving, enhancing project delivery and efficiency. Demonstrates exceptional leadership and effective communication, ensuring high-quality customer service and continuous improvement initiatives. Managing complex databases and fostering strong relationships with stakeholders. Versatile, successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. problem solving and inclusive team member, with capability to plan and execute works in a safe manner aligned with Company principles.

Overview

10
10
years of professional experience

Work History

Sentence Planning Advisor

Queensland Corrective Services
04.2024 - Current
  • Maintained up-to-date knowledge of Sentence Management Services
  • Engaged daily with inmates, stakeholders and internal staff
  • process receptions, and discharges
  • Manage booking system for legal requirements of prisoners
  • daily use of IOMS (Integrated Offender Management System) upload documents to offender online
  • Order transcripts and QP9s through various government database
  • process parole applications
  • daily reporting with internal staff, and stakeholders regarding prisoner movements

Project Coordinator

Ventia
01.2023 - 05.2024
  • Keep Aurizon Telecommunications Asset Maintenance Service Agreement on schedule by managing deadlines and adjusting workflows.
  • Prioritising needs and delivery with quality high standard customer service
  • Engage with Aurizon Representative, Supervisors and Safety Team on various developments or any issues
  • Maintain Aurizon training matrix & qualifications.
  • Maintain IBM Maximo database & Aurizon SAP database with accurate updates regarding notifications (i.e work completed, cancelled or adjustments)
  • Continuous improvement initiative
  • Monitored project progress, identified risks and took corrective action as needed.
  • Analyse project performance data to identify areas of improvement.
  • Reported regularly to management on project, progress and technical problems.
  • Month end reporting to Client

Secondment Role - Contract Administration Officer

Aurizon
01.2021 - 02.2022
  • Processed purchase orders, service contracts and financial reports
  • Maintain Visionstream Telecommunications
  • Engage with Customer representative, provide support and advice whilst maintaining strong working relationship
  • Ensure contractor training, governance and legal requirements are valid to perform works in Aurizon Rail Network
  • Maintain data in SAP database and IBM Maximo
  • Upload data from SAP into Maximo Quarterly intervals

Acting Business Improvement Team Leader

Aurizon - Mechanised Production
12.2019 - 07.2020
  • Worked with team to identify areas of improvement and devised solutions based on findings
  • Succession planning with staff
  • Conduct training as required
  • Monthly reporting to General Manager of Mechanised Production weekly
  • Collaboratively working with SAP Team to improve processes
  • Assist in recruiting staff and onboarding
  • Implement tasks for continuous improvement
  • Providing administrative support to General Manager and five Superintendents in addition to 75 operators in Mechanised Production

Administration Officer

Aurizon Network Mechanised Production
09.2018 - 11.2019
  • Support officer to 50 plus Resurfacing Operators in Mackay and Rockhampton Regions
  • Ensure automated timesheets billed correctly, resolve any issues prior to end of month reporting
  • Procurement for onboarding new employees
  • Maintain SAP database with production figures, labour & plant costs
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Create/edit purchase orders, goods receipt invoices
  • Book travel & accommodation
  • Produce monthly reports (i.e. open purchase orders, labour hours, production hours, & reconcile credit cards)
  • Organise competency training for operators
  • Maintained personnel records and updated internal databases to support document management..

Network Civil Infrastructure Planner

Aurizon
03.2016 - 04.2018
  • Adhere to Civil Engineer Track Standards (CETS) & Civil Engineer Safety Standards (CESS) when planning rail activities within CQCN Rail Network
  • Collaborate with District supervisor & team lead - to plan & schedule activities in the CQCN Rail Network (i.e including maintenance to be carried out in maintenance closures)
  • Coordinate additional support works to ensure safe, effective execution on track
  • Communicate with all relevant areas regarding scheduled works, to ensure clear understanding of works planned, & identify any conflict of interests that need to be resolved
  • Maintain Safe Working Method Statements (SWMS) for each task
  • Request track access window
  • Create & maintain work orders in SAP aligning with processes
  • Create & adjust purchase orders

Personal Assistant to Network Planning Manager

Aurizon
05.2014 - 03.2016
  • Monitored processes and procedures, making sure company meet compliance regulations.
  • Collaborated with company leaders to support consistency and best practices.
  • Responsible for training and onboarding process for all newly hired employees within Network Planning
  • Maintain & reconcile budget
  • Monthly reporting (i.e. credit cards, travel, mobile phones, purchases)
  • Work with Manager and Team Leaders, working on continuously improve, safety, performance, and best practice
  • Building Coordinator maintain building access, contractors on site inductions, & building maintenance
  • Arrange and book travel and accommodation

Education

High School Diploma -

Whitsunday Anglican School
Mackay, QLD
11.1993

Skills

  • Problem solving skills
  • Communicate effectively
  • Respectful listening
  • Attention to detail
  • Data analysis skill
  • Versatile
  • Strong focused work ethic
  • Leadership
  • Time Management

Timeline

Sentence Planning Advisor

Queensland Corrective Services
04.2024 - Current

Project Coordinator

Ventia
01.2023 - 05.2024

Secondment Role - Contract Administration Officer

Aurizon
01.2021 - 02.2022

Acting Business Improvement Team Leader

Aurizon - Mechanised Production
12.2019 - 07.2020

Administration Officer

Aurizon Network Mechanised Production
09.2018 - 11.2019

Network Civil Infrastructure Planner

Aurizon
03.2016 - 04.2018

Personal Assistant to Network Planning Manager

Aurizon
05.2014 - 03.2016

High School Diploma -

Whitsunday Anglican School
Sharna Quakawoot