Sharni Norbury
Mount Duneed,VIC
Summary
I am a highly motivated Youth Justice Worker with a proven track record at the Cherry Creek Youth Justice Precinct. I pride myself on my ability to complete accurate risk assessments, and work well with conflict resolution while maintaining a safe environment for young people, staff and stakeholders. I pride myself on collaborating, guiding young people through challenges, and supporting them with their everyday needs. I am an effective communicator with strong leadership skills, where I aim to achieve positive outcomes in high-pressure situations.
Overview
21
21
years of professional experience
Work History
Youth Justice Worker Cherry Creek
Department of Justice and Community Safety
Little River, VIC
11.2024 - Current
- Understanding and responding to the feelings and needs of young people.
- Guiding and supporting young people with integrity and power while in custody.
- Addressing and resolving issues that may arise in youth justice situations.
- Complete daily risk assessments to maintain a safe environment for all young people in custody, as well as to maintain safety for all staff and stakeholders.
- Provide support and guidance to colleagues to maintain a collaborative and safe work environment.
- Complete accurate and precise case notes, incident reports, and JIMS reports on any given day, where appropriate.
- Maintain situational awareness at all times.
Team Leader/Employment Consultant
Sureway Employment & Training
Geelong, VIC
06.2022 - 11.2024
- Working under the workforce Australia contract using the ESS system.
- Assisting the Area manager to meet targets, read and understand reports, implement new policies & procedures, assisting with the onboarding of new team members and retraining and upskilling for the established team.
- Completing daily reports and monitoring weekly/monthly/quarterly KPI 's while assisting team members in meeting their own KPI's & deadlines.
- Direct manager of one team member and team leader of a team of fourteen.
- Assisting clients who are CALD, have mental health barriers, drug & alcohol abuse, criminal history, and personal barriers working out the most appropriate supports to help each individual client in a way that works for them and assists them in achieving their desired employment outcome.
- Upholding client and stakeholders' personal information and confidentiality.
- Working to and meeting company deadlines.
Store Manager
Seed Heritage
Newtown, VIC
04.2019 - 06.2022
- Day to day operations, opening & closing the store, banking, dealing with budgets and KPI's, delegating jobs to my team, hiring & training of new team members, running Human Force payroll system, creating rosters, receiving deliveries, and invoicing them into the system, OH&S, team member performance reviews, customer service, visual merchandising, stocktaking & cash handling.
Retail Assistant
Target PTY LTD
Waurn Ponds, Australia
07.2016 - 04.2019
Store Manager
Target PTY LTD
Ocean Grove, Australia
09.2011 - 10.2015
Assistant Store Manager
Target PTY LTD
Ocean Grove, Australia
11.2009 - 09.2011
Store Manager
News Travels
Avalon Airport, Australia
01.2007 - 11.2009
Floor Manager
McDonalds
Geelong West, Australia
01.2005 - 01.2007
Education
Cert IV in Youth Justice -
Department of Justice And Community Safety
Melbourne, VIC11-2025
Fire Safety Training -
EDS Training Group
Melbourne, VIC11-2025
HLTAID011 - Provide First Aid -
Life Saving First Aid
Geelong, VIC11-2024
Working With Children Check Employee -
Working With Children Check Victoria
Melbourne, VIC10-2024
Emerging Leaders Program -
Institute of Managers And Leaders
Melbourne, VIC05-2023
Cert IV - Community services
Gen U Training
Melbourne, VIC01.2023
PUAWER008B Confine Small Workplace Emergencies -
Chubb Training Group
Melbourne, VIC03-2015
Shift Supervisor Course -
McDonalds Australia Limited
Melbourne, VIC06-2007
Certificate II & III in Retail Operations -
Didasko Learning Institute
Melbourne, VIC05-2007
Skills
- Youth justice support
- Case management
- Risk assessment
- Team leadership
- Effective communication
- Report writing
- Conflict resolution
- Client advocacy
- Active listening
- Computer skills
- Teamwork and collaboration
- Dependable and responsible
- Friendly, positive attitude
- Multitasking Abilities
- Supervision and leadership
- Attention to detail
References
- Katie Hinchcliffe, Professional, 0437 500 001
- Shari Payne, Professional, 0410 057 361
Timeline
Youth Justice Worker Cherry Creek
Department of Justice and Community Safety
11.2024 - Current
Team Leader/Employment Consultant
Sureway Employment & Training
06.2022 - 11.2024
Store Manager
Seed Heritage
04.2019 - 06.2022
Retail Assistant
Target PTY LTD
07.2016 - 04.2019
Store Manager
Target PTY LTD
09.2011 - 10.2015
Assistant Store Manager
Target PTY LTD
11.2009 - 09.2011
Store Manager
News Travels
01.2007 - 11.2009
Floor Manager
McDonalds
01.2005 - 01.2007
Cert IV in Youth Justice -
Department of Justice And Community Safety
Fire Safety Training -
EDS Training Group
HLTAID011 - Provide First Aid -
Life Saving First Aid
Working With Children Check Employee -
Working With Children Check Victoria
Emerging Leaders Program -
Institute of Managers And Leaders
Cert IV - Community services
Gen U Training
PUAWER008B Confine Small Workplace Emergencies -
Chubb Training Group
Shift Supervisor Course -
McDonalds Australia Limited
Certificate II & III in Retail Operations -
Didasko Learning Institute