Sharon Cotton
Fitzroy Crossing,WA
Summary
Dedicated professional with experience in patient support and clerical administration. Known for strong attention to detail and collaboration skills, ensuring smooth operations and compassionate care in healthcare settings.
Overview
6
6
years of professional experience
Work History
Clerical Administration Support Officer
Fitzroy Crossing Hospital
Fitzroy Crossing, WA
12.2025 - Current
- Assisted in patient admissions and discharge processes at Fitzroy Crossing Hospital.
- Maintained accurate patient records and documentation, contributing to efficient healthcare delivery.
- Coordinated with various departments to facilitate seamless daily operations in the hospital.
- Provided compassionate support to patients and families, enhancing their hospital experience.
- Answered phone to take messages or redirect calls to colleagues.
- Managed telephone operations by answering calls and directing them to relevant personnel.
Food Service Attendant
FIONA STANLEY HOSPITAL
PERTH, WA
09.2020 - 12.2025
- Prepared and served meals following dietary guidelines to meet patient needs.
- Prepared and served food to customers in a timely manner.
- Delivered exceptional customer service to enhance patient and visitor experience.
- Addressed and resolved customer complaints efficiently to maintain satisfaction.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Monitored food quality and presentation before service to patients.
- Maintained cleanliness and organization of food preparation areas.
- Followed safety protocols for food handling and sanitation practices.
Education
Some College (No Degree) -
Online Courses
Skills
- Electronic health records
- Patient documentation
- Health care coordination
- Safety compliance
- Operations management
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Adaptability
- Work coordination
- Conflict resolution
- Emergency and non-emergency response
- Cultural awareness
- Meal planning
- Food safety protocols
Custom Section 2
Kelly Stephens
Fitzroy Crossing Hospital
Acting Revenue Enchancement Practice Coordinator
08 9166 1787
kelly.stephens3@health.wa.gov.au
Jason Escott
Fitzroy Crossing Hospital
Support Services Manager
0427 443 659
jason.escott@health.wa.gov.au
Timeline
Clerical Administration Support Officer
Fitzroy Crossing Hospital
12.2025 - Current
Food Service Attendant
FIONA STANLEY HOSPITAL
09.2020 - 12.2025
Some College (No Degree) -
Online Courses