Sharon Ellks
Gympie,QLD
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
11
11
years of professional experience
Work History
Retail Assistant
Coles Supermarket
08.2012 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Assisted customers with prompt and polite support in-person and via telephone.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
Education
Diploma - Real Estate
Seek Online
Online2015
Skills
- Portion Standards
- Adaptable and Flexible
- Customer Service Orientation
- Credit and Debt Card Processing
- Positive Customer Engagement
- Proper Storage Procedures
- Cash Handling
- Thorough Knowledge of Product
- Building Customer Loyalty
- Issue Refunds
- Available Nights, Weekends and Holidays
- Excellent Written and Verbal Communication
Timeline
Retail Assistant
Coles Supermarket
08.2012 - Current
Diploma - Real Estate
Seek Online
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