Sharon Nespeca
Perth,WA
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Waitress Supervisor
Mammarosa Sbt
San Benedetto Del Tronto, Italy
04.2019 - 03.2025
- Resolved customer complaints in a timely manner with professionalism.
- Collaborated with kitchen staff to streamline order delivery processes.
- Conducted regular team meetings to communicate updates and expectations.
- Assisted in resolving customer complaints and enhancing dining experiences.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Trained new employees on menu items and customer service standards.
- Supervised waitstaff to ensure efficient service and customer satisfaction.
Waitress
The Brothers
San Benedetto Del Tronto , Italy
03.2016 - 02.2019
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff on restaurant procedures and service standards.
- Handled cash transactions and processed payments with precision.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Fazzini-Mercantini High School
Grottammare, ItalySkills
- Team collaboration
- Service efficiency
- Cash handling
- Problem solving
- Attention to detail
- Conflict resolution
- Complaint handling
- Hygiene standards
Timeline
Waitress Supervisor
Mammarosa Sbt
04.2019 - 03.2025
Waitress
The Brothers
03.2016 - 02.2019
Fazzini-Mercantini High School