Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sharon Reed

Orange,NSW

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

I am looking for a change to a more hands on customer focus, and after a career of night shifts to day shift hours.

Overview

1
1
Certification

Work History

Night Duty Manager

Kmart
Orange, New South Wales
2007 - Current
  • Ensured all staff were aware of their duties and responsibilities during the night shift.
  • Managed emergency situations in a timely and efficient manner.
  • Investigated customer complaints or incidents that occurred during the night shift.
  • Resolved conflicts between staff members in a professional manner.
  • Communicated with management via email or phone message to report issues needing attention.
  • Delegated work to staff, setting priorities and goals.

Administrative Manager

Kmart
Orange, New South Wales
2016 - 2017
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Responsible for Daily and Weekly Cash Reports
  • Ran Safety Committee meetings and regular inspections

Education

Certificate 3 in Accounts Administration -

Tafe New South Wales
Orange, NSW
12-2011

Skills

  • Customer service focus
  • Delegation capabilities
  • Health and safety compliance
  • Staff Training and Development
  • Problem-solving abilities

Certification

HLTAID009 Provide CPR Certificate 23/4/2024

References

References available upon request.

Timeline

Night Duty Manager

Kmart
2007 - Current

Administrative Manager

Kmart
2016 - 2017

Certificate 3 in Accounts Administration -

Tafe New South Wales

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Sharon Reed