To further enhance my skills and knowledge by working for a company where that has room for growth and career progression.
Overview
2
2
years of professional experience
Work History
Service Crew Member
Junior Kuppanna
07.2024 - 06.2025
Enhanced customer satisfaction by providing efficient and friendly service.
Collaborated with team members to meet high standards of service during peak hours.
Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Front Desk Manager
VGP Heritage
08.2023 - 07.2024
Transitioned from a service team member to a higher position by gaining experience and showcasing adaptability and commitment to the food service industry.
Established and upheld high standards, promoting great customer service and assistance to guests.
Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Education
Bachelor of Engineering - Computer Science And Engineering
Saveetha Engineering College
Chennai, India
05-2025
Skills
Customer service
Team collaboration
Hospitality service expertise
Reliability and punctuality
Sales expertise
Integrity and honesty
Clear communication
Customer engagement
FLUENT IN ENGLISH,
Verbal and written communication
Strong work ethic
Timeline
Service Crew Member
Junior Kuppanna
07.2024 - 06.2025
Front Desk Manager
VGP Heritage
08.2023 - 07.2024
Bachelor of Engineering - Computer Science And Engineering