Sharon Sanjana Sunder
Perth
Summary
To further enhance my skills and knowledge by working for a company where that has room for growth and career progression.
Overview
2
2
years of professional experience
Work History
Service Crew Member
Junior Kuppanna
07.2024 - 06.2025
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Front Desk Manager
VGP Heritage
08.2023 - 07.2024
- Transitioned from a service team member to a higher position by gaining experience and showcasing adaptability and commitment to the food service industry.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Education
Bachelor of Engineering - Computer Science And Engineering
Saveetha Engineering College
Chennai, India05-2025
Skills
- Customer service
- Team collaboration
- Hospitality service expertise
- Reliability and punctuality
- Sales expertise
- Integrity and honesty
- Clear communication
- Customer engagement
- FLUENT IN ENGLISH,
- Verbal and written communication
- Strong work ethic
Timeline
Service Crew Member
Junior Kuppanna
07.2024 - 06.2025
Front Desk Manager
VGP Heritage
08.2023 - 07.2024
Bachelor of Engineering - Computer Science And Engineering
Saveetha Engineering College
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