Shanai Mussett
Summary
Offering compassionate and patient approach, eager to learn and grow in supportive environment. Brings strong foundation in understanding human behaviour and assists in daily living activities and maintaining safe and positive living environment. Ready to use and develop interpersonal and organizational skills in Support Worker role.
Overview
2024
2024
years of professional experience
Work History
Support-worker Placement
Glenella Care
2025 - 2025
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Ensured compliance with safety protocols and regulations, maintaining a secure environment for clients and staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support and companionship, fostering trust and encouraging open communication.
Food Handler/ Waitress
Cowra Services Club
02.2023 - 11.2023
- Ensured compliance with food safety regulations and sanitation standards.
- Prepared and served food items according to established recipes and portion sizes.
- Maintained cleanliness in food preparation areas and dining spaces.
- Collaborated with team members to optimize workflow during peak service hours.
- Responded promptly to customer inquiries, enhancing overall dining experience.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
Education
Certificate III in Individual Support - Aged Care And Disability
Axiom College
Mackay, QLD06-2025
Skills
- Daily living support
- Confidentiality and privacy
- Active listening
- Mobility support
- Empathy and patience
- Verbal and written communication
- Personal care assistance
- First aid and CPR
- Time management
- Patient support
- Organizational skills
- Task prioritization
- Teamwork
- Reliability
- Interpersonal skills
- Professionalism
- Health and safety awareness
- Emotional support
Timeline
Food Handler/ Waitress
Cowra Services Club
02.2023 - 11.2023
Support-worker Placement
Glenella Care
2025 - 2025
Certificate III in Individual Support - Aged Care And Disability
Axiom College
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<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD
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