Sharron Lanser
Blayney,New South Wales
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Proportia
Blayney, NSW
01.2024 - 10.2024
- Managed inventory tracking and physical inventory counts to minimize loss.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Coordinated special events such as promotions or seasonal displays.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Mental Health Support Worker
Surround Supports
Orange, NSW
01.2021 - 12.2023
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Assisted patients in developing life skills for improved independence.
- Monitored and educated clients on medication usage, symptoms and side effects.
- Implemented behavioral management plans to address challenging behaviors.
- Maintained accurate records of client interactions using an electronic health record system.
- Collected information about clients through interviews, observation, or tests.
- Collaborated with other professionals to coordinate services for clients.
- Engaged patients in therapeutic activities to promote social skills and community integration.
Hospital Assistant Grade 2
NSW Health
Blayney, New South Wales
10.2016 - 12.2023
- Assisted in maintaining safety standards within facility by monitoring hallways for any hazards or obstructions .
- Handled hazardous materials safely following established protocols for proper disposal.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Stocked supply carts with appropriate items based on departmental needs.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted in the preparation of patient rooms for new admissions and discharge of existing patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Education
High School Diploma -
Brisbane School of Distance Education
Brisbane, QLD12-1997
Skills
- Customer relationship management
- Effective communication
- Problem solving
- Adaptability
- Friendly and outgoing
- Highly motivated
- Reporting and documentation
- Detail-oriented
- Customer service
- Quality assurance mindset
Affiliations
- I enjoy pottering in the garden with the help my pet geese & ducks.
- I am an amateur photographer.
- I'm a very creative person, who paints (mainly canvas), makes dioramas, and miniature room boxes. I use a different name for business and social media - Sharron Le Strange.
- I'm a semi regular church goer
- I collect a variety of toys ranging from Simpson characters to vintage 1970's squeakers.
- I have 4 kids but only one is still at home. He's 14 going on 30
Certification
- I have a certificate in the fine arts
- Cert 3 in childcare
- Full car license with no infringements.
- First aid & CPR
References
- Proportia was a self owned company that was only closed due to a 200% rent increase. The store was very successful until that happened.
- Surround Supports - Noreen Edwards. Company director 0420391664 waverlybat@hotmail.com
- Blayney Health One - Christine Bright: Night manager/head of nursing 0403033936 Christinebright@ymail.com
PERSONAL REFERENCES
Glenda Rouxel - Church pastor 0422571084 rouxelmacc@hotmail.com
John Lanser - Ex husband and was one of my immediate managers while at Surround supports, after married.(Got to be the brutally honest one, right?) 0408177753 cactus001@pigpond.com
Timeline
Retail Store Manager
Proportia
01.2024 - 10.2024
Mental Health Support Worker
Surround Supports
01.2021 - 12.2023
Hospital Assistant Grade 2
NSW Health
10.2016 - 12.2023
High School Diploma -
Brisbane School of Distance Education
Similar Profiles
Rhys BroekhuizenRhys Broekhuizen
Retail Sales Assistant at JeanswestRetail Sales Assistant at Jeanswest
Peiyu TsaiPeiyu Tsai
Teacher's Assistant at Shane SchoolTeacher's Assistant at Shane School
Gary BullivantGary Bullivant
Director at Tri Commercial Furniture TrustDirector at Tri Commercial Furniture Trust