Sharyn Porter
Griffith,NSW
Summary
Dynamic leader with a proven track record at Griffith Tourist Caravan Park, enhancing guest satisfaction and safety. Excelled in operations management and team leadership, significantly streamlining reservation processes. Skilled in communication and problem-solving, adept at fostering relationships and driving efficiency. Demonstrated expertise in booking management and maintaining high standards of health and safety compliance.
Overview
37
37
years of professional experience
Work History
Caravan Park Manager
Griffith Tourist Caravan Park
06.2022 - Current
- Enhanced park cleanliness and safety by conducting regular inspections and maintenance tasks.
- Fostered positive work environment amongst employees through open communication conflict resolution leading low staff turnover rate.
- Streamlined reservation processes for increased efficiency and customer satisfaction.
- Managed a team of staff, providing training, support, and performance evaluations to ensure high-quality service delivery.
- Delivered exceptional customer service, addressing guest concerns promptly and professionally.
- Implemented cost-saving measures to reduce overheads while maintaining high levels of guest satisfaction.
- Developed strong relationships with local businesses to promote the caravan park and attract more visitors.
Sales Consultant
Plumbers Choice
03.2003 - 04.2015
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Advertising Consultant
Leader Newspapers
01.1988 - 05.2003
- Implemented social media campaigns that generated increased engagement and conversions for clients'' businesses.
- Conducted market research and analyzed data to create informed advertising recommendations for clients.
- Contributed to business strategy through in-depth market research to understand opportunities, positioning and financial value.
- Recommended specific advertising strategies based on company goals, developing individualized plans to generate revenue and build customer base.
Home Jewellery Packer
Wheelton & Associates
03.1995 - 02.2003
- Packed kids jewellery at home.
- Bundled them for sending out to stores
- Worked in the warehouse packing orders
Education
High School Diploma -
Blackburn High School
Melbourne, VIC02-1985
Skills
- Booking Management, RMS
- Health and safety compliance
- Operations Management
- Guest Relations
- Facilities Maintenance
- Leadership and Team Management
- Problem Solving
- Communication
- Flexible
- Attention to Detail
- Computer Literacy
Timeline
Caravan Park Manager
Griffith Tourist Caravan Park
06.2022 - Current
Sales Consultant
Plumbers Choice
03.2003 - 04.2015
Home Jewellery Packer
Wheelton & Associates
03.1995 - 02.2003
Advertising Consultant
Leader Newspapers
01.1988 - 05.2003
High School Diploma -
Blackburn High School
Similar Profiles
Megan MarshallMegan Marshall
Assistant Manager at Jacobs Well Tourist ParkAssistant Manager at Jacobs Well Tourist Park
Sienna ShortlandSienna Shortland
Housekeeper at Nyngan Riverside Tourist ParkHousekeeper at Nyngan Riverside Tourist Park
Shane BulgerShane Bulger
Grounds & Maintenance Worker at Low Head Tourist ParkGrounds & Maintenance Worker at Low Head Tourist Park