ASM SHARZIL ALAM
TREEBY,WA
Summary
Seeking a responsible career opportunity to fully utilize my skills and make a significant contribution to company success. Focused on leveraging expertise to add value and drive positive outcomes. Committed to professional growth, continuous improvement, and delivering exceptional results to contribute to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Apprentice of HR
ROBOTICS CLUB OF BRAC UNIVERSITY
05.2024 - 01.2025
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Worked on project BRACU Mongol-Tori (Mars Rovers)
- Completed assigned tasks efficiently and accurately, thereby contributing to the overall project's success.
Customer Service Officer
Aarong
01.2022 - 05.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed data entry to record call notes, suggestions and questions.
- Investigated and resolved customer inquiries and complaints quickly.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Guitar Instructor
Bulbul Academy OF Fine Arts
06.2017 - 01.2021
- Provided guitar instruction to students of varying age and skill levels.
- Created and distributed invoices to clients to foster timely payment.
- Assisted clients in preparing for auditions or performances
- Completed 4-Year Certificate Program in Spanish Guitar – Bulbul Academy of Fine Arts (2016-2019)
- Awarded 3rd Prize in 1st Year and 3rd Year Annual Music Competitions (BAFA)
Secretary ICT
Ideal English Language Club
01.2019 - 01.2020
Education
Bachelor of Science - IT
Edith Cowan University
Joondalup, WA12-2027
Bachelor of Science - Computer Science
BRAC UNIVERSITY
BANGLADESHHSC - Science
WILLS LITTLE FLOWER SCHOOL & COLLEGE
BANGLADESH01.2022
SSC - Science
IDEAL SCHOOL AND COLLEGE
BANGLADESH01.2020
Skills
- Teamwork and collaboration
- Customer service
- Java and Python Programming
- Microsoft Office Proficiency
- Presentation Design
- Excel Proficiency
- Experienced with Adobe Photoshop
- Experienced with Adobe Illustrator
Accomplishments
- Duke of Edinburgh’s International Award – Bronze Standard
Completed requirements in service, skills, physical recreation, and adventurous journey
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteLanguages
English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Timeline
Apprentice of HR
ROBOTICS CLUB OF BRAC UNIVERSITY
05.2024 - 01.2025
Customer Service Officer
Aarong
01.2022 - 05.2024
Secretary ICT
Ideal English Language Club
01.2019 - 01.2020
Guitar Instructor
Bulbul Academy OF Fine Arts
06.2017 - 01.2021
Bachelor of Science - IT
Edith Cowan University
Bachelor of Science - Computer Science
BRAC UNIVERSITY
HSC - Science
WILLS LITTLE FLOWER SCHOOL & COLLEGE
SSC - Science
IDEAL SCHOOL AND COLLEGE
Availability
Casual | Part Time | Weekends | Weekdays
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