Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shatarup Dhar

Launceston,TAS

Summary

Seasoned Support Coordinator bringing experiences working with individuals across varying demographics to promote healthy living and productivity. Collaborative social service employee developing targeted improvement plans and teaching valuable new skills.

Overview

5
5
years of professional experience

Work History

Community Support Coordinator

Eureka Home Care
02.2022 - 05.2024
  • Liaised with community members, recommending resources and programs.
  • Advocated for clients for comprehensive service delivery and linkage to hospital, veterans' benefits opportunities and community agencies.
  • Enlisted support of volunteers and collaborated with businesses and community groups.
  • Planned and hosted on- and off-campus community service activities.
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Partnered with local organizations to expand access to social and community services.

Customer Service Representative

Ampol
01.2021 - 02.2024
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Processed customer service orders promptly to increase customer satisfaction.

Asst.Caseworker Internship

Kooloora Community Centre
08.2022 - 12.2022
  • Filling & maintaining case history of the client.
  • Meeting with clients, assessing their situation. and day-to-today reports to the supervisor & problem solving.
  • Write a progress reports and updating records.
  • Administered cases involving guardianship, well-being, financial burden, and housing needs.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.


Intern (Placement)

Immigrant Women's Speakout Association
08.2021 - 01.2022
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Improved operations through consistent hard work and dedication.

Customer Service Representative

Coles Express
12.2018 - 03.2020


  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bechelor - Community Services

Stott's Colleges
Sydney, NSW
11.2022

Diploma of Community Service - Family And Community Services

Acknowledge Education
NSW
07.2020

Skills

  • Drug abuse prevention
  • Counseling
  • Client needs assessments
  • Community outreach
  • Progress evaluations
  • Analytical and Critical Thinking
  • Written Communication
  • Training and Development
  • Interpersonal Communication
  • Problem-Solving

Timeline

Asst.Caseworker Internship

Kooloora Community Centre
08.2022 - 12.2022

Community Support Coordinator

Eureka Home Care
02.2022 - 05.2024

Intern (Placement)

Immigrant Women's Speakout Association
08.2021 - 01.2022

Customer Service Representative

Ampol
01.2021 - 02.2024

Customer Service Representative

Coles Express
12.2018 - 03.2020

Bechelor - Community Services

Stott's Colleges

Diploma of Community Service - Family And Community Services

Acknowledge Education

Similar Profiles

CREATE PROFILE
Shatarup Dhar