Shaun Hoerler

Face to face - Sales team Leader

• Approaching potential customers in person (e.g., in retail stores, events, or door to door ).

• Building rapport and creating a positive customer experience.

• Utilising various sales strategies to persuade customers to make a purchase.

• Handling objections and addressing customer concerns effectively.

• Meeting or exceeding individual and team sales targets or quotas.

• Tracking performance metrics and adjusting strategies to improve sales outcomes.

• Oversee club operations on a daily basis.
• Hitting daily/ weekly/ monthly KPI's
• Administration, filing, computer based admin
• Planning and completing social and marketing campaigns
• Being the engaging, helpful, and genuine point of contact for the club
• Building corporate partnership with local business
• Contacting members by phone, email, and SMS and improving their member experience
• Engaging members on the Club floor and improving their member experience

• Readying equipment for daily use
• Pipe Laying
• Shoveling and Concreting
• Welding

• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Responded to telephone and in-person requests for information.
• Followed up with existing customers to provide additional support and address concerns.
• Provided sales and customer service assistance to walk-in traffic

• Community engagement and building positive relationships with families and children
• Improved child well-being and physical skills through rugby league
• Learned new skills and applied them to daily tasks, improving efficiency and productivity
• Carried out day-to-day duties accurately and efficiently
• Demonstrated respect, friendliness and willingness to help wherever needed
• Worked flexible hours; day, weekend, and holiday shifts