Shawanpreet Kaur
Beveridge,Australia
Summary
Dynamic professional with a proven track record in fostering engaging learning environments and enhancing customer service, as demonstrated at Amiga Montessori. Expert in computer proficiency and relationship building, I excel in collaborative settings, significantly improving learning outcomes and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Educator
Amiga Montessori
Maddingley, VIC
09.2024 - Current
- Participated in professional development opportunities related to early childhood education.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Monitored student progress and provided feedback to parents on their child's performance.
- Assisted teachers in creating a safe learning environment free from bullying or discrimination.
- Assisted teachers with lesson preparation and curriculum implementation.
- Responded promptly to parent inquiries regarding their child's progress or behavior.
- Supported teachers in developing effective classroom management strategies.
- Facilitated classroom activities to ensure an engaging learning environment.
- Created and maintained a safe and engaging learning environment for all students.
Console Operator
BP
Williamstown North, Melbourne
06.2024 - Current
- Delivering above customer expectation service for our valued customers
- Ensuring our fresh food cabinets are always full of fresh quality products, baking throughout the shift
- Complete sale transactions using the Point of Sale
- Maintaining site standards including cleanliness, merchandising and promotional display
- Conduct activities in accordance with safety and operational procedures, on forecourt and in-store
- Ongoing training as required to remain up to date on the latest learning
Baby Sitter/Naany
04.2024 - 06.2024
- Providing customized and personalized childcare for their children in their home
- Administers one-on-one care and meets the physical, emotional, social, and intellectual needs of the children
- Contributes to a safe, caring, nurturing, and stimulating environment in which the children thrive and develop
- Keeps the children’s area neat and tidy and does the children’s laundry
- Transports children to and from activities, grocery shops for the children, and plans the children’s daily schedule
Console Operator
7-Eleven
Truganina, Melbourne
06.2022 - 06.2024
- Delivering above customer expectation service for our valued customers
- Ensuring our fresh food cabinets are always full of fresh quality products, baking throughout the shift
- Complete sale transactions using the Point of Sale
- Maintaining site standards including cleanliness, merchandising and promotional display
- Conduct activities in accordance with safety and operational procedures, on forecourt and in-store
- Ongoing training as required to remain up to date on the latest learning
Quality Control Inspector
Coles Distribution Centre
Truganina, Melbourne
01.2022 - 06.2024
- Carry out quality assessment measures of all the products ready to be shipped and incoming raw materials (Produce, diary, meat/poultry, ready meals, smallgoods)
- Complete ongoing maintenance of implemented quality systems
- Reports to Manager and Leads Officers on applications of monitoring and assessments against product specifications
- Take a thorough look at the plans, specifications, and blueprints to understand the product requirements
- Reject all the incoming raw materials fail to meet quality expectations and report the issue to the concerned department at the earliest
- Prepare documentation of the inspection process, which includes detailed reports and performance records
- Recommend improvement measures to the production process to ensure quality control standards are met
- Guide the production team about the quality control issues to enhance the quality of the product
- Maintain the KPIs
- Maintaining product qualities via shelf life, assessing the organoleptic characteristics at the end of the defined shelf-life period against the defined specification
Shift Leader
The Coffee Club
Tarneit, Melbourne
06.2021 - 12.2022
- Responsible for the running of the rostered shift and assisting in the training and supervision of all staff at a lower level
- Accurately record sales and banking
- Assisting in ordering stock in accordance with par levels and the needs of the store
- Assist the Store Leader in controlling expenditures such as Cost of Employment (COE) through ensuring staff levels are in alignment with the amount of activity within the store
- Assist the Store Leader to maintain stock control through monitoring of wastage, effective ordering/receiving and storage procedures
- Ensure maximum productivity and profitability in the store by giving direction to fellow employees of a lower level
- Report any disciplinary action or praise of employees of a lower level to the Store Leader and assist with Areas of Opportunity and/or Performance Improvement as per the TCC Evaluation > Feedback > Coaching framework
Barista
The Coffee Club
Tarneit, Melbourne
01.2020 - 05.2021
- Detailed knowledge of the FMS system
- Adding value and generating sales through up selling and second selling
- Making of all beverages (including supplying, dispensing, or mixing of liquor, coffee, tea, frappes, and other beverages) as per The Coffee Club Manuals
- Detailed knowledge of all menu items as per The Coffee Club Manuals
- Delivery duties, including delivering meals and drinks to tables
- Cleaning and maintaining equipment (i.e., coffee machine, grinder)
- Ensuring that coffee preparation area is always kept clean and orderly
Waitstaff
The Coffee Club
Bacchus Marsh, Melbourne
08.2019 - 01.2020
- Collecting dirty dishes from tables, clearing & wiping tables
- Detailed knowledge of menu items as per The Coffee Club Manuals
- Undertaking general waiting duties of both food and/or beverage including delivering meals and drinks to tables
- Taking customer orders and adding value and generating sales through up selling and second selling
- Detailed knowledge of the FMS system
Education
Graduate Diploma - Early Childhood
Victoria University
Melbourne01.2025
Professional Year -
Performance Education
Melbourne12.2022
Master of Technology - Enterprise System and Business Analytics
Melbourne Institute of Technology (Federation University)
Melbourne11.2021
Bachelor of Science - BIOTECHNOLOGY
Baba Farid College
Bathinda, Punjab05.2017
Skills
- Computer Proficiency
- Positive attitude and energetic
- Creating a Safe Learning Environment
- Verbal and written communication
- Collaborative and team-oriented
- Complex Problem-solving
- One-on-one and small group instruction
- Relationship building
Certification
- Working with Children Check
- First Aid and CPR
- Asthma and Anaphylaxis certification
- Mandatory Reporting
- Food Safety Handling
Hobbies and Interests
- Travelling
- Listening Music
References
- Naveenjot Kaur, Lead Educator, Amiga Montessori Kindergarten, 0406741399
- Dhavel Patel, Quality Manager, Coles, 0478558731
- Robey Pappal, Father of Kids, 0449503718
Timeline
Assistant Educator
Amiga Montessori
09.2024 - Current
Console Operator
BP
06.2024 - Current
Baby Sitter/Naany
04.2024 - 06.2024
Console Operator
7-Eleven
06.2022 - 06.2024
Quality Control Inspector
Coles Distribution Centre
01.2022 - 06.2024
Shift Leader
The Coffee Club
06.2021 - 12.2022
Barista
The Coffee Club
01.2020 - 05.2021
Waitstaff
The Coffee Club
08.2019 - 01.2020
Graduate Diploma - Early Childhood
Victoria University
Professional Year -
Performance Education
Master of Technology - Enterprise System and Business Analytics
Melbourne Institute of Technology (Federation University)
Bachelor of Science - BIOTECHNOLOGY
Baba Farid College