Hardworking professional with robust history of delivering top-tier coffee shop customer service. Positive and upbeat in handling order taking, food delivery, and customer relations. Comfortable working in high-volume service environments.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Didar Cafe
Tehran, Iran
02.2020 - 02.2022
Assisted management in developing training materials for new employees.
Inspected coffee brewing equipment to ensure proper functioning.
Developed strategies for increasing revenue through cross-selling promotions or new product offerings.
Barista
Didar Cafe
Tehran, Iran
02.2020 - 02.2022
Monitored inventory levels of supplies and restocked when necessary.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Barista Trainer
Didar Cafe
Tehran, Iran
02.2020 - 02.2022
Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
Prepared reports summarizing the results of each training session.