Shayan Zarifnajafian
Sydney,NSW
Summary
Hardworking professional with robust history of delivering top-tier coffee shop customer service. Positive and upbeat in handling order taking, food delivery, and customer relations. Comfortable working in high-volume service environments.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Didar Cafe
Tehran, Iran
02.2020 - 02.2022
- Assisted management in developing training materials for new employees.
- Inspected coffee brewing equipment to ensure proper functioning.
- Developed strategies for increasing revenue through cross-selling promotions or new product offerings.
Barista
Didar Cafe
Tehran, Iran
02.2020 - 02.2022
- Monitored inventory levels of supplies and restocked when necessary.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Barista Trainer
Didar Cafe
Tehran, Iran
02.2020 - 02.2022
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
- Prepared reports summarizing the results of each training session.
Education
High School Diploma -
Taylors College
Sydney, NSW12-2017
Skills
- Scheduling Coordination
- Product Upselling
- Barista Training
- Staff Motivation
- Espresso machine operation
- Shift Scheduling
- Opening and closing duties
- Menu knowledge
- Friendly and outgoing
- Speedy and efficient
- Team Player
Languages
English
Professional
Timeline
Barista Shift Supervisor
Didar Cafe
02.2020 - 02.2022
Barista
Didar Cafe
02.2020 - 02.2022
Barista Trainer
Didar Cafe
02.2020 - 02.2022
High School Diploma -
Taylors College
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